Les Jardins De La Koutoubia

“Loved the Jardins de la Koutubia”

We loved this place. An oasis that comes as a massive surprise as it seems like a doorway from the outside. Great architecture and pool, comfy beds, smiley service. Great rooftop pool and bar and restaurant. Sure the artwork is a little weird and here and there it needs some painting but in general… more

We loved this place. An oasis that comes as a massive surprise as it seems like a doorway from the outside. Great architecture and pool, comfy beds, smiley service. Great rooftop pool and bar and restaurant. Sure the artwork is a little weird and here and there it needs some painting but in general things work and the location is excellent. Our rooms were quiet and our shared balcony was ideal for sharing but not sharing with the kids. A very memorable stay and we were a bit sad to leave. Location unbeatable as nothing is more than 5 mins or ten mins by taxi unlike most hotels in Marrakesh.

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“Great Hotel - But the airport lets the City down”

Great hotel, but FIRST- Airport information- for those coming to Marrakesh for the first time be prepared. On arrival at Marrakesh airport be ready for a shambles. After getting off your flight you have a minimum of an hour 15 mins in a giant snake queue to get through passport control ( it took o… more

Great hotel, but FIRST- Airport information- for those coming to Marrakesh for the first time be prepared. On arrival at Marrakesh airport be ready for a shambles. After getting off your flight you have a minimum of an hour 15 mins in a giant snake queue to get through passport control ( it took our friend who came in later 2 hours)! After clearing passport control you are checked again to make sure your passport has been stamped. Done …. NO! Now you go through bag security to get out of the airport. Another 20-30 min queue with only two lanes working. Dreadful! On return - We flew Ryanair. 1 - they don't accept your bar code on phone so you must print your boarding pass. The auto check in machines didnt work so you have to join the queue at normal check in for a new boarding pass to be issued. This takes some time. Then a walk across the airport - to a huge queue for passport control. A minimum of an hour. You can not hear the announcements over the tannoy but eventually work out that they are calling flights forward that are leaving soon. If you don't go forward you may miss your flight. We saw many people coming back who had. We were at the airport two hours before the take off time and got on the flight just at final call. At least five people missed the flight. Im afraid as good as the hotel was the process was so bad both ways that im never coming back. The hotel- lovely hotel in a great position with an excellent pool. Staff on reception , Latif, couldn’t have been more helpful for the entire trip. We got a guide to take us out for three hours. This was enjoyable but we did feel it was really a big shopping trip intended to get the guide some kick backs. I wouldn’t trust the guides price quotes which were vastly inflated in my opinion. The room was excellent and breakfast and lunch were to the standard that you would expect again with very attentive staff( Hamza being one of many) . Overall a good place to stay if you can face the horror of getting in and out of the country!

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“Great location, friendly staff but be aware!”

First time in Marrakesh and we wanted to make it special booking this 5 stars hotel which is very well and convenient located in the heart of the city. The 3 restaurants will provide you a large variety of food from local dishes to Chinese or French and the bar will seduce you with classic cocktail… more

First time in Marrakesh and we wanted to make it special booking this 5 stars hotel which is very well and convenient located in the heart of the city. The 3 restaurants will provide you a large variety of food from local dishes to Chinese or French and the bar will seduce you with classic cocktails or even a small selection of beers (remember Morocco is a Muslim country so outside hotels there are not many places where you can drink alcohol). The inside garden will provide you tranquility from the noise of the street and get the chance to actually hear birds singing while if you want to refresh, you can use one of the 3 swimming pools (2 outside and one indoor). The room bed was always welcoming us with roses and petals which were graciously laid by the maid and our junior suit did offer plenty of space and privacy. However, my rating of 3 stars is because in 6 nights while we stayed there our bed sheets were changed only after the first night and the last night (I could notice this as there was a stain on the bed cover), the alley connecting the main hotel from the part where we were hosted was in renovation and we had to walk over a sandbed which caused troubles almost every time getting sand in the shoes (and not that I don’t walk in those circumstances carefully) and the “cherry on top of the cake”, when we got back home, we realised that some of our items which we did purchase in the market during our stay were stolen. So, it’s a nice hotel to stay but be careful of your belongings!

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