La Villa Des Orangers - Relais & Châteaux

“Tranquil elegant setting. 6-star service.”

We wanted an elegant “authentic” hotel, and our expectations were exceeded. The setting, the food, and most especially the service were all wonderful. The service staff deserve 6 stars. Walking distance to the Jemma and a peaceful escape after your excursions. I would absolutely come back again.

“Luxury service and warmth”

From start to finish, our stay at this hotel was absolutely wonderful. While all of the staff were warm and attentive, a special shoutout goes to Abdallah at the front desk. He thoughtfully and kindly arranged dinner and excursions (hot air balloon!) for us, followed up, and called to make sure we … more

From start to finish, our stay at this hotel was absolutely wonderful. While all of the staff were warm and attentive, a special shoutout goes to Abdallah at the front desk. He thoughtfully and kindly arranged dinner and excursions (hot air balloon!) for us, followed up, and called to make sure we had a lift to the airport. The feeling of service and hospitality permeates, leaving you feeling taken care of and at peace. I sneezed and the hotelier himself appeared with a tissue box for me. I quietly mused that I could use a little snack, and one of the staff appeared with a chocolate nibble and a rose water lemonade. Ayman made sure we did not overpay for our shopping haul, and others made sure we did not overpay for taxis. And the food and Moroccan mint tea are yummy. Do yourself a favor and get the chicken tagine (don’t forget to order it 24 hours in advance). It is absolutely delicious.

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“Amazing hotel with unparalleled service quality!”

The hotel is amazing! I stayed in a huge, two-story suite overlooking the pool. The hotel is meticulously designed down to the smallest detail. The atmosphere is very elegant yet warm and welcoming. However, the most incredible aspect was the service. I’ve traveled the world, often staying in luxur… more

The hotel is amazing! I stayed in a huge, two-story suite overlooking the pool. The hotel is meticulously designed down to the smallest detail. The atmosphere is very elegant yet warm and welcoming. However, the most incredible aspect was the service. I’ve traveled the world, often staying in luxury hotels, but I’ve never seen guest attention and service like this anywhere else. They anticipated and resolved every little need before we even made a request. Truly impressive!

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“Be careful about booking the rooms - some are painfully small, but still expensive!”

This is the 4th time we've stayed here and the experience this time was not as it has been in other times. The room had only 8" between the wooden bed, the wooden standing closet, the wooden chest and the wall. To get from the bed to the bathroom was like threading a needle. And the room is call… more

This is the 4th time we've stayed here and the experience this time was not as it has been in other times. The room had only 8" between the wooden bed, the wooden standing closet, the wooden chest and the wall. To get from the bed to the bathroom was like threading a needle. And the room is called a Marvelous (Merveilleuse Chambre) Room! I asked if we could change, because there are gorgeous rooms in this property, several of which we've stayed in, but they said it wasn't possible. It was fully booked. So be careful, the wonderful rooms are wonderful but the marvelous rooms - not so much. And at $600/night it's worth finding out not only how many sq ft the room has, but it's design. I think also because they were understaffed for the volume of guests, the staff were overworked. One morning, in the breakfast room, there were 2 tables of 4, and 3 tables of 2, all beings cared for by one gentleman. Because they want to give excellent service, you cannot pour your own coffee, or water, or anything. They want to serve you. But with such a short staff it was making everyone in the breakfast room crazy - trying to ask for coffee, milk, whatever and meanwhile other guests were trying to order their breakfast. The food at the Villa is exquisite! And dinner is a magical experience. But both times on this trip they said they were fully booked and could not accommodate their guests. Which seemed very odd. When I asked why we could not get dinner reservations they managed to fit us in. But it seemed like they were experiencing a staffing or booking or management problem that no one could explain. Use care booking your rooms at the Villa des O, if you want dinner, book it before you leave, and try to find the outside, or the breakfast rooms that have more staff to help.

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