Description
Facilities: Guests have a choice of 236 rooms located in two 2-storey buildings with lifts. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disa… more
Location: This hotel faces the mythic ramparts and luxuriant royal gardens of Agdal, an enviable setting in the red capital of Morocco. Just 10 minutes from the principal tourist attractions of Marrakech and its surroundings, the hotel is near the atmospheric Jamaa El Fna Square, the colonial quarter of Gueliz and all of the renowned golf courses. It is a 90-minute drive to the Ourika Valley, and Marrakech Airport is just 3 km away.
Meals: Dining facilities include a breakfast room and a bar. The restaurant has air conditioning and high chairs for children. Catering options include bed and breakfast, half board, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, la carte and a set menu.
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- Entertainment
- Entertainment for adults
- Entertainment
- Club
- TV lounge
- Pool table
- Games room
- Karaoke
- Shops in hotel
- Computer room
- Aerobics
- Video games
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Reading room
- Safe
- Newspapers
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Sale of tickets
- Gardens
- Sun terrace
- Terraces
- Sale of tours
- In-room babysitting service
- Hairdressers / Beauty salon
- Coffee machine
- Security service
- Barbecue
- Coffee maker
- Hair dryer
- Doctor
- Banquet and event room
- Fireplace
- Medical service
- Wedding service
- Play area
- Babysitting service
- Heated pool
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- All-inclusive restaurant
- À la carte restaurant
- Buffet restaurant
- Restaurant with barbecue
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Bars
- Pool bar
- Café bar
- Bar
- Tea and coffee in common areas
- Indoor bar
- Swimming pools
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Pets
- Pets not allowed.
- Smoking
- No smoking allowed anywhere in the hotel
- Activities
- Tennis court
- Mini golf
- Table tennis
- Golf course
- Accessibility
- Wheelchair-friendly facilities
Good to know
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Very good
Based on 3134 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 4 featured reviews out of 3134 TripAdvisor reviews
J
Jorge Afonso D
Horta, Portugal
03/01/2025
“Kenzi Menara Palace Marrakesh”
We spent five fantastic days at this hotel over the New Year and cannot praise the experience enough. We were a family of five, including a child, and were deeply impressed by the attention to detail and hospitality. As soon as the staff realized we were a family, they reorganized the rooms so that… more
We spent five fantastic days at this hotel over the New Year and cannot praise the experience enough. We were a family of five, including a child, and were deeply impressed by the attention to detail and hospitality. As soon as the staff realized we were a family, they reorganized the rooms so that we could be closer, without us even asking—a gesture we greatly appreciated. The rooms were spacious and comfortable, perfect for relaxing. The pools were another highlight: one very large and the other, while smaller, was still generously sized and maintained at an ideal temperature for swimming even in winter. The complimentary shuttle service between the hotel and the city center, running several times a day, was incredibly convenient and made exploring effortless. The meals exceeded our expectations in both quality and variety, and the music during dinner created a warm and special atmosphere. Above all, we want to commend the staff, who were extremely friendly and helpful, particularly those in the restaurant and reception. A special thank you to Marouane at the reception for his kindness and the attentive way he welcomed and assisted us throughout our stay. He truly made us feel like we were in our “second home.” Unfortunately, we didn’t have enough time to enjoy everything the hotel had to offer, but what we experienced was simply exceptional. Thank you so much for making our stay so memorable!
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C
carolandjohn08
12/11/2024
“Good hotel, nice surroundings and service”
Had a lovely week here for our 25th wedding anniversary. Our room was upgraded from junior suite to Royal suite which was a huge apartment. We stayed on an all inclusive basis and the food and drink provided was all of good quality, varied menus and plentiful. There's plenty of space in and around … more
Had a lovely week here for our 25th wedding anniversary. Our room was upgraded from junior suite to Royal suite which was a huge apartment. We stayed on an all inclusive basis and the food and drink provided was all of good quality, varied menus and plentiful. There's plenty of space in and around the hotel so it felt luxurious. The sunshine helped. Good service, nice surroundings. A few areas needed some tlc on the decoration front, but some painting work was underway around the pool when we were there. An enjoyable stay with good staff and service.
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7
795susan
Manchester, United Kingdom
11/11/2024
“Hotel review.”
Nice hotel, found the room clean and spacious. As we were golfers we could have done with a room closer to reception, we had quite a walk with our clubs at the start and end of the day. Perhaps the hotel should think about golfers carrying their clubs a fair way through the hotel. We wet on the … more
Nice hotel, found the room clean and spacious. As we were golfers we could have done with a room closer to reception, we had quite a walk with our clubs at the start and end of the day. Perhaps the hotel should think about golfers carrying their clubs a fair way through the hotel. We wet on the ground floor at least. Food was nice, maybe quite a bit of Moroccan food - but when in Morocco, I suppose you should expect that. There was plenty of choice, so I am sure you could always find something. Breakfast had chefs cooking fresh omelette and evening meals had then making up fresh pasta dishes/sauces.
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R
Resort52112114998
Salisbury, United Kingdom
17/11/2024
“OK but poor hygiene in restaurant.”
Group of 8 golfers. After arriving at the sister hotel the Kenzi Club only to be told they had no rooms for us but would upgrade us to the Palace Hotel instead. We will never know if an upgrade or the difference but all seemed ok on our arrival. Good points - Large rooms, air conditioning poor. … more
Group of 8 golfers. After arriving at the sister hotel the Kenzi Club only to be told they had no rooms for us but would upgrade us to the Palace Hotel instead. We will never know if an upgrade or the difference but all seemed ok on our arrival. Good points - Large rooms, air conditioning poor. First room overlooking noisy road and drain smell. So ensure a pool facing room. Relaxed atmosphere- however only 5 percent of guests English. 90 percent French. Bar, restaurant and pool staff friendly, helpful and great. Pools and grounds nice Cons. Lied to at checkin that Italian was included in our all inclusive. Was a pop up restaurant and whilst we didn’t pay for our meal in the end of not great. Buffet food OK - Iberostar earlier in year much wider and better selection. If you have children or fussy eaters they will struggle. No hand sanitisers in the hotel or restaurant Very few tongs in restaurant - so mixed for different food types Many items needed to be picked up by hand. Breads, pastries, - cookies and macrons in a jar. Felt poor hygiene - many of the French guests witnessed not washing hands after toilet visits 3 of our group all in different rooms had a 24 hour D and V bug. Evening entertainment- a couple of background singers. Feels like an over 60s location At checkout keep you hanging on so they can check you didn’t have anything from the minibar - nothing premium in the mini bar so very unnecessary - should be included if all inclusive even if not restocked. Wouldn’t return - can see why French guests may like it.
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