Hotel & Suites Real del Lago

Mandatory fees: You'll be asked to pay the following charges at the property: Administrative fee: MXN 1000 per accommodation, per stay We have included all charges provided to us by the property. . Optional fees: Fee for cooked-to-order breakfast: approximately MXN 100–300 for adults, and MXN 100–300 for children Pet deposit: MXN 500 per stay Pet fee: MXN 300 per pet, per night Service animals are exempt from fees Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) Rollaway bed fee: MXN 130.0 per night Bed sheets fee: MXN 1000 per bed, per stay (or guests may bring their own) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Pool access available from 8:00 AM to 8:00 PM. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. . Special instructions: To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of MXN 500 (exact amount varies) at check-out.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 10:00 PM. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: Pets welcome (restrictions apply). House Rule: No smoking. House Rule: Minimum guest age - 18.

Featured amenities include complimentary wired Internet access, express check-in, and express check-out. Planning an event in Villahermosa? This hotel has facilities measuring 99.99 square feet (9 square meters), including a conference center. Free self parking is available onsite.