Description
Services and facilities: Reception, lounge, beauty shop, parking, pool, restaurant, room service, safe, laundry, meeting and banquet facilities.Room amenities and facilities: A/C, bathroom, telephone and satellite TV.Address:Carretera a Pakal-Na Km 1.529960 PalenqueMexico
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Porter service
- Entertainment
- Dance hall
- Shops in hotel
- Parking
- Parking
- Security-controlled parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Conference centre
- Game area
- Garden
- Hair dryer
- Luggage storage
- Medical service
- Meeting room
- Private pool
- Public bathroom
- Room service
- Safe
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Wedding service
- Bars
- Bar
- Swimming pools
- Children’s pool
- Outdoor pool
- Gym and SPA
- Spa
- Activities
- Water park
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 1.00 pm h
- Minimum registration age without supervision
- 18
Good to know
Taxes included in the final price
No
Very good
Based on 403 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 3 featured reviews out of 403 TripAdvisor reviews
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Considered R
Norwich, United Kingdom
02/02/2025
“Fairly good, with some reservations...”
Spacious hotel off a main road down a sloping drive with an outdoor pool in nice gardens. Outdoor covered restaurant and bar. Reception staff pleasant. Our room was spacious and had a balcony. Enormous Chedraui supermarket only 8-mins walk away (turn right out of the road entrance). Downsides are h… more
Spacious hotel off a main road down a sloping drive with an outdoor pool in nice gardens. Outdoor covered restaurant and bar. Reception staff pleasant. Our room was spacious and had a balcony. Enormous Chedraui supermarket only 8-mins walk away (turn right out of the road entrance). Downsides are hotel wi-fi not available in the rooms only in the reception, bar & restaurant. Seating is provided in reception for this obvious deficit. Also in my 16 days in Mexico in January I was only bitten 11 times by mosquitos. The trouble is all 11 occasions happened in a 10 minute period at this hotel when I was walking round the pool and gardens. Deet-based mosquito repellent recommended! PS. Food was very good in the restaurant.
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7
744CatherineR
Ripon, United Kingdom
23/02/2025
“Mixed lovely pool.”
Mixed. The hotel is ok. At first impressions looks good. Lovely pool. Best one of all the hotels we had during our two week tour. Water slide not working but a decent sized decent depth pool. Much enjoyed. Think I swam three times during two night stay. Especially enjoyed my 6-30am dip. … more
Mixed. The hotel is ok. At first impressions looks good. Lovely pool. Best one of all the hotels we had during our two week tour. Water slide not working but a decent sized decent depth pool. Much enjoyed. Think I swam three times during two night stay. Especially enjoyed my 6-30am dip. Food in the restaurant was pretty awful and the service appalling. Of our table of six. One meal arrived promptly. One five minutes later. Ours half an hour later. And two at the table were still waiting as we got up to leave. The hotel is not in a good area to eat elsewhere. It’s a long walk by a very busy noisy main road. Poorly lit and uneven pavements So. An 8 minute walk took us to local supermarket. The next evening. A cold cooked chicken between us. Bought a knife. Bag of salad tomatoes and blueberries. Followed by a cake. Was our picnic supper in our room. Far better than trying the restaurant again on the second night. Air con good. Bathroom nice. The area is extremely hot and humid Room was ok. Balcony tiny and only looked onto a hedge. But room was quiet. Rooms overlooking the pool had much nicer balconies. Some from our tour group were lucky enough to get them but restaurant could not cope with over 30 BRITS all eating in. As no other choice without long walk hence I’d describe my review as mixed Breakfast was good
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Nick C
Haltwhistle, United Kingdom
22/02/2025
“On the wane”
A haven for groups, this was probably once a very nice hotel on the outskirts of town, but it is now showing its age. Sat in bamboo groves, this hotel would have been a paradise, but the decor is now a little shabby, the breakfast random and the service haphazard. For our group, this was a Marmite … more
A haven for groups, this was probably once a very nice hotel on the outskirts of town, but it is now showing its age. Sat in bamboo groves, this hotel would have been a paradise, but the decor is now a little shabby, the breakfast random and the service haphazard. For our group, this was a Marmite location, so it was pot luck really on whether you got a good night's sleep. Could do with a decent manager to shake things up a bit
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