Ojo Azul Resort

Mandatory fees: You'll be asked to pay the following charges at the property: Deposit: MXN 3000 per accommodation Breakage deposit: MXN 3000 A damage deposit of MXN 3000 will be collected before check-in. We have included all charges provided to us by the property. . Optional fees: Fee for full breakfast: approximately MXN 65 to 320 for adults, and MXN 65 to 320 for children Pet deposit: MXN 1000 per stay Service animals are exempt from fees Rollaway bed fee: MXN 975.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: The seasonal outdoor pool opens in January. Pool access available from 9:00 AM to 11:00 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve onsite parking and access to the heated pool This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available This property uses a grey water recycling system and eco-friendly cleaning products Safety features at this property include a fire extinguisher, a security system, and a first aid kit . Special instructions: The front desk is open during the following times: Monday - Thursday: 7:00 AM - 10:00 PM Friday - Sunday: 7:00 AM - 11:00 PMIf you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 11:00 PM. . Check out: 11:30 AM.