Holiday Inn Express Oaxaca-Centro Historico, An Ihg Hotel

“Amazing service. Great location.”

We recently stayed at this property for 6 nights. Way better than any Holiday Inn in the States. We had 4 rooms for our family and friends. The rooms, linens, towels etc are very clean. The layout and furniture quality are nice—what really distinguishes this property is the service. The staff is o… more

We recently stayed at this property for 6 nights. Way better than any Holiday Inn in the States. We had 4 rooms for our family and friends. The rooms, linens, towels etc are very clean. The layout and furniture quality are nice—what really distinguishes this property is the service. The staff is on point. The breakfast crew is dialed in on service. And the breakfast is top notch. The chocolate y pan is so delicious. Our entire group of 9 absolutely loved our stay. The location is perfect. Close to all the downtown attractions but just off enough to be quiet. We are already looking forward to our next visit here! Thank you to the wonderful people at the Holiday Inn Oaxaca!

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“Excellent all around.”

Living in another part of Mexico we were going to celebrate both our special birthdays in Oaxaca for a week. I had requested any special considerations possible. Guadalupe responded in excellent fashion. She provided us with the only room of its kind in the hotel with a balcony/umbrella on the thir… more

Living in another part of Mexico we were going to celebrate both our special birthdays in Oaxaca for a week. I had requested any special considerations possible. Guadalupe responded in excellent fashion. She provided us with the only room of its kind in the hotel with a balcony/umbrella on the third floor, a beautiful view of parts of the city, mountains and overlooking the courtyard/pool. The room was large and comfortable enough with fine leather furniture. The hotel is very clean and quiet. Its about 10 minutes away from the crowds downtown and a nice walk down closed streets. Included on-site parking was a plus. Finally, the included breakfast was very good with a daily variety of dishes, fruits and breads.You didn't leave hungry! I want to thank Guadalupe for her excellent attention to our wants. Musn't forget the attentive restaurant staff who greeted us every morning with smiles (beneath the masks!) All in all, we would certainly stay again. Gracias

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“Good location, nice rooms with very good amenities, breakfast OK”

We stayed here five nights on our trip to Mexico with a group of 36 people. The rooms are very nice, ours having a Juliette balcony, and a loveseat. What we absolutely loved was having washcloths! And tissues! Loved the big shower. Coffee and breakfast were very good, and there was a wide selectio… more

We stayed here five nights on our trip to Mexico with a group of 36 people. The rooms are very nice, ours having a Juliette balcony, and a loveseat. What we absolutely loved was having washcloths! And tissues! Loved the big shower. Coffee and breakfast were very good, and there was a wide selection of things to eat. We would’ve liked better quality pastries, and more hot dishes.

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“Great location, poor service”

Pros: Great location, decent breakfast, clean rooms with good airconditioning Cons: The service at reception is poor. I rang them to ask how to select input on the tv and they told me that it is not allowed. It’s a rather shocking thing to say to a customer, especially when there was a button on t… more

Pros: Great location, decent breakfast, clean rooms with good airconditioning Cons: The service at reception is poor. I rang them to ask how to select input on the tv and they told me that it is not allowed. It’s a rather shocking thing to say to a customer, especially when there was a button on the tv itself that solved the issue. Also when I asked to use contactless payments, I was told that it was not possible. I had to point to the contactless payment terminal to use it. All in all, not very helpful. The internet is slow as well.

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