Description
Facilities: 4 junior suites, 4 suites, 31 single rooms and 57 double rooms are located on 4 storeys and can be reached by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access … more
Location: The hotel enjoys a strategic location on the main road of Reyes Reform district. The hotel is located close to attractions such as the Foro Sol, which is 5 minutes away, and the Palace of Sports (Palacio de los Deportes). It is 20 minutes from the historic centre of Mexico City, the Zona Rosa, the Metropolitan Cathedral and the Azteca Stadium, with the nearest metro station just 5 minutes' walk away. Guests will find the nearest bars and restaurants within 10 minutes' walk and the hotel is located just in front of two crowded shopping centres, Tezontle Park and Plaza East.
Meals: The dining area includes a non-smoking restaurant and a bar. A continental breakfast ensures a great start to the day. At lunch and dinner, guests choose their favourite dishes à la carte. A set menu can be ordered for dinner.
- Entertainment
- Entertainment
- TV lounge
- Shops in hotel
- Aerobics
- Parking
- Parking
- Parking near the hotel
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Breakfast room service
- Room service
- Laundry
- Safe
- Ironing board
- Iron
- Newspapers
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Ironing service
- Gardens
- Library
- Public bathroom
- Sun terrace
- Terraces
- Dry cleaning service
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Credit cards accepted
- Ice-cube maker
- Medical service
- Kids´ playground
- Babysitting service
- Sun terrace
- Sun terrace
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Gym and SPA
- Gym
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Shuttle transfer
- Airport transfer
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Non-smoking rooms
- Bars
- Coffee shop
- Bar
- Indoor bar
- Activities
- Golf course
- Accessibility
- Wheelchair-friendly entrance
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Disabled access
- Languages
- Spanish
- English
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
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Very good
Based on 582 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 582 TripAdvisor reviews
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Michelle J
16/01/2024
“Excellent service from Francisco, Fernando, y MariCarmen! They made my mother and myself feel so welcomed! Sweet people”
The best customer service and attention to detail that I’ve ever experienced! Francisco is professional and his politeness was refreshing! Fernando y MariCarmen were great as well. Others in the service industry could learn from them!
J
Javiermtz007
Dallas, Texas
03/01/2024
“A pleasant surprise”
My stay at this hotel was unexpected but turned out to be a pleasant surprise. Due to a sudden change in one of my flight connections, I found myself here for a night. The hotel's cleanliness was commendable, and despite being a bit of a distance from the airport, approximately 15 minutes away, it … more
T
thomascat
London, United Kingdom
08/08/2023
“Good hotel ..”
We stayed here for 1 night great hotel ,room nice , bed comfy. Bathroom good hotel quite Staff friendly, restaurant food good ... but hotel is about 20 mins from Mexico City Airport... but they do run a shuttle from the hotel on the hour ... would recommend
M
Monica C
21/06/2023
“Urban Krystal is the place to stay close to the airport .”
This is not the first time we stay here, the location is the first reason why we stay here, but the staff is right the next one. They are friendly and attentive, today our waitress at the hotel restaurant made us feel welcome. She responded all our questions, and made suggestions, Lourdes Carsolio … more
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Andrew B
Cancun, Mexico
25/02/2024
“Well trained and equipped people”
People better than the facilities. The reception was awesome. Great start, however, rooms smell very horrible of smoke. Gym is decent, but ready for new equipment. Room attendants, busboys, waitresses are top notch. Restaurant has good food....but.... we had a group of 10 and our food was wrong, ov… more