Hilton Mexico City Airport

“Good expierence”

Everyone is very kind patient and nice definitely would stay here again the restaurant food is very good quality. The staff at the restaurant is very nice Salvador was our server he was very patient, humorous, and sweet. Karen cooked our food very well and tasty. Recommend the steak tacos with chee… more

Everyone is very kind patient and nice definitely would stay here again the restaurant food is very good quality. The staff at the restaurant is very nice Salvador was our server he was very patient, humorous, and sweet. Karen cooked our food very well and tasty. Recommend the steak tacos with cheese😋

less

“Truly don’t understand the bad reviews; perfectly fine property and pleasant stay”

After I booked this property for its convenience within Terminal One of the airport, I started reading reviews and became terrified of what to expect. After staying the night, I can honestly say that those complaints are completely unwarranted. From what I can tell, most of the complaints stem fro… more

After I booked this property for its convenience within Terminal One of the airport, I started reading reviews and became terrified of what to expect. After staying the night, I can honestly say that those complaints are completely unwarranted. From what I can tell, most of the complaints stem from two issues: the difficulty of finding the property and the dated rooms. I researched the location of the hotel before arriving so I had a decent idea where to go. As others have pointed out, there is very little signage to direct you to the hotel. If you don’t know where to go, it can be difficult to find. If you are getting dropped off on the departures level, enter through door F1, turn right, walk past security and once past security, immediately go to the left around the corner. There you will see two escalators, a couple of elevators and a giant Hilton logo. The atrium is technically called gate 8 but I’m not sure why. In short, the hotel is accessible from the departures level directly between the arrivals and departures section of the airport. It is very difficult to access from the arrivals level, so I suggest you head to the departures level to commence your search. The elevators are being renovated, so the one functioning elevator was slow, but perfectly serviceable. Once you enter the lobby of the hotel, you are greeted with a standard Hilton bar with windows overlooking the ramp. Check in was a breeze with only a brief walk to my recently renovated room. If you have an early departure from the airport or late arrival, you would be hard-pressed to find a better place to stay. I would absolutely stay here again.

less

“A Pleasant Experince”

We had a lovely night at this hotel. The lady that checked us in was very friendly and helpful. Our room was warm (78) but cooled down quickly once I turned the a/c on and set it to 72. No mini-fridge, but the restaurant brought us a bucket of ice. The room was clean, comfortable, and quiet. The … more

We had a lovely night at this hotel. The lady that checked us in was very friendly and helpful. Our room was warm (78) but cooled down quickly once I turned the a/c on and set it to 72. No mini-fridge, but the restaurant brought us a bucket of ice. The room was clean, comfortable, and quiet. The window was completely blacked out so no idea what was on the other side. Had breakfast at the buffet in the morning and was very pleased to find fresh fruit and herbal tea among the abundant breakfast dishes available. The waiters were all friendly and helpful, too. No complaints about this Hilton at all.

less