Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wh… more
Meals: The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Parking
- Parking
- Charged parking at hotel
- Parking near the hotel
- Valet parking
- Services
- Kids´ club
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Private check-in and check-out
- Sale of tickets
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Coffee machine
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Fireplace
- Vending machines
- Wedding service
- Heated pool
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- TV lounge
- Shops in hotel
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Wi-Fi
- Complimentary high-speed Internet
- Bars
- Café bar
- Bar
- Tea and coffee in common areas
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
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Very good
Based on 494 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 4 featured reviews out of 494 TripAdvisor reviews
J
jamito
valle de bravo, mexico
15/08/2022
“Great experience”
I stayed for 10 nights simply to get work done quietly without any distractions (as an experiment in a burst of productivity). It worked out marvelously. Knowing I was committing to stay in the room and on the hotel grounds basically the whole time I took a lot of care in finding the perfect place… more
T
Tazmocha
Roswell, New Mexico
10/02/2023
“Friendly and Accommodating”
The staff is very accommodating and friendly. They were eager to please. The rooms are cold, but once the employees explained how the A/C works and even brought us a portable heater, we were all good. The location is a ways from downtown, but the hotel is in a great area of Mexico City.
G
GabyNovelo2021
San Pedro, Belize
23/12/2022
“Great views and good service! ”
Stayed here for 2 nights and the service was good but could have been better. The good: 1. Check I was smooth and was welcomed by thier signature cookie. 2. The bellman was really helpful and friendly as well! 3. The room was one of the biggest that I've stayed on my entire trip. It had a separa… more
N
Nick M
Rosarito, Mexico
22/03/2023
“A very hit-and-miss affair”
Our stay at the DoubleTree by Hilton in Mexico City's Santa Fe district was a very hit-and-miss affair. Bad things: broken / shoddily repaired furniture, poor breakfast service (on one day), confusion from the restaurant about our breakfast bill (another day), the frayed towels in the bathrooms (s… more