Courtyard By Marriott Mexico City Airport

“Convenient Hotel for transiting the city”

Extremely convenient, quiet and comfortable hotel, especially good if Mexico City is a stopover between flights. Can access it by foot via Terminal 1. If you are flying in/out of Terminal 2, they have a free shuttle that runs every 20 minutes (about a 10-15 minute ride) . There is a small of... more

Extremely convenient, quiet and comfortable hotel, especially good if Mexico City is a stopover between flights. Can access it by foot via Terminal 1. If you are flying in/out of Terminal 2, they have a free shuttle that runs every 20 minutes (about a 10-15 minute ride) . There is a small office with Hotel name in Terminal 2's main hallway on lower level where you let them know you need a ride to the Hotel (or call them at number posted on door or in app to let you know you are there).

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“Comfortable stay”

Had a lovely two night stay, once I found my way there. I arrived into the airport and thought this would be convenient. However, I found it extremely difficult to get there with various airport info people telling me different ways to get there. I eventually had to take a cab there, which showed... more

Had a lovely two night stay, once I found my way there. I arrived into the airport and thought this would be convenient. However, I found it extremely difficult to get there with various airport info people telling me different ways to get there. I eventually had to take a cab there, which showed me that it would have in fact been impossible to simply walk there as I originally thought because the airport is so enormous. Room and bathroom were very clean and comfortable. AC ran well, and I had a late night out and arrived back very drunk and hungry. Ordered room service and it was delicious. They had a nice choice of vegetarian food and it arrived quickly. One thing: I asked for a couple extra bottles of water, which never arrived. So I went to the front desk to ask and they said they didn't have any. I had to pay for two small bottles, which just left me a little miffed- especially because they were so expensive!

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“Worst breakfast experience in any Marriott property”

I have stayed in Marriott properties more than 30 years and by far this was the worst restaurant breakfast experience I have had. With the restaurant nearly empty, it took 20-30 minutes to present an omelet. I asked for water, they brought a bottle without me requesting one (60 pesos, >$3 USD... more

I have stayed in Marriott properties more than 30 years and by far this was the worst restaurant breakfast experience I have had. With the restaurant nearly empty, it took 20-30 minutes to present an omelet. I asked for water, they brought a bottle without me requesting one (60 pesos, >$3 USD) and it was warmer than room temperature. How did they do that, Did they store the bottles in the sun? The warm water was offset by the cold hash browns and cold toast. The hash browns were tiny triangles, of the frozen food variety. For toast, and only 1 slice BTW, it had barely any browning color at all. The toast was served without anything to put on it such as butter or jelly, nor did the waiter ask. As here, it is common in Mexican restaurants to offer you the credit card machine so you can semi-privately choose a tip amount to enter (or decline a tip). But also common to Mexico is that the first option is 10% and they go up from there. At this hotel the first option was 15%, which would apply to a country where tipping is normal (like USA), not one where it is discretionary (Mexico). So starting at 15% is a trick used by Mexican restaurants seeking to take advantage of ignorant foreigners. A meal in any Marriott property is usually a pleasure. This one made me regret the entire experience, moment by moment. Could not possibly eat there again. But the point of a hotel is a room, and on that count this hotel was excellent. Hence, an overall rating of 3 rather than 1.

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