Hotel Caribe

“Quaint historical hotel centrally located”

This quaint historical budget hotel founded in 1867 has charm and character located at one corner of Calles 57 and 60 within Parque de los Hidalgos. The three storey hotel is laid out in a type of square with a central courtyard, rooms facing inwards to the courtyard, large doors ( some upper half … more

This quaint historical budget hotel founded in 1867 has charm and character located at one corner of Calles 57 and 60 within Parque de los Hidalgos. The three storey hotel is laid out in a type of square with a central courtyard, rooms facing inwards to the courtyard, large doors ( some upper half open with screen mesh ) and at least one window. Very centrally located near the main square, shops, restaurants and major historical sites. The room was kept clean and tidy by the staff, mostly done while out for breakfast, The A/C worked without any issues and the king bed was comfy, however, not all can ever be perfect, small closet space, small bathroom with very limited warm water, three days only in 21 with lukewarm water for a shower, otherwise ice cold, one room key, no room safe, limited lighting makes reading difficult. The pool is located on the top floor, one drawback, no washrooms, have to go back to your room or all the way to the ground floor. Also the hotel photos show many loungers with pads around the pool there were actually only two working loungers and chairs. Not a place to hangout for any length of time. If you choose breakfast with your room rate (a la carte available), it is served by the courtyard near the side. Being in a semitropical, humid environment, biting bugs can be an issue, North American mosquito spray did not help.

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“Could Do Better”

There's no parking outside, as the hotel is located in the corner of a small square. The lobby is microscopic. There's one tiny lift to the upper floors. The rooms mostly surround a large central garden atrium, and windows look inwards to the corridors/ walkways, rather than to the outside. My r… more

There's no parking outside, as the hotel is located in the corner of a small square. The lobby is microscopic. There's one tiny lift to the upper floors. The rooms mostly surround a large central garden atrium, and windows look inwards to the corridors/ walkways, rather than to the outside. My room was average size with two ¾ beds, confusing light-switches, intermittent WiFi, tiny bathroom with nowhere to put anything. Aircon, but no fridge & nowhere for case, so had to go on other bed. Floor, ceiling & walls stained/ marked. Tiles cracked. Everything very tired – not impressed. Breakfast was a joke - no buffet, but sit down and order. You could have fruit or fruit juice to start with (but not both!) and you could not have a refill on the juice (one glass only!). Then you had to order main course from the waiter - the usual scrambled eggs several ways. Bread was like tasteless cardboard, coffee wishy-washy - very poor. Not impressed.

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“Good location and value, but safety concerns”

This is a 3 star review based on averaging 1 star concerns and 5 star aspects. 1-star concerns relate to safety. Two things that were concerning: (1) my father slipped and fell in the bathroom at 4AM and lost consciousness. When I yelled loudly for help in the courtyard (including "hospital!!" bec… more

This is a 3 star review based on averaging 1 star concerns and 5 star aspects. 1-star concerns relate to safety. Two things that were concerning: (1) my father slipped and fell in the bathroom at 4AM and lost consciousness. When I yelled loudly for help in the courtyard (including "hospital!!" because we thought he maybe had a heart attack or was otherwise dying), NO ONE RESPONDED. The hotel is an open air building all facing an inner courtyard so someone should have heard my loud yelling, especially when pitch quiet at 4AM. Thankfully, my father was OK later that night and next day. (2) When I told this story to the front desk the next day, the woman was not at all concerned that a guest could have died at their property. I asked to confirm that someone works the night shift, so I am not sure why no one responded that night. She asked if we called the front desk that night, which I did not because my father was possibly dying so no, I did not have time to figure out what the front desk number was at 4AM. Also no one responded to me YELLING for help, so I doubt someone would pick up the phone. She said she would tell the night shift, but there was otherwise no follow up. I also provided this story on a guest comment card when we left - also no follow up. 5-star - hotel is in a great location in the center of town near the main plaza, and it is a charming building with a lovely courtyard and rooftop pool. As other reviews mention, the rooms are rustic/simple/basic but they are perfectly serviceable, especially given the price and location. If not for the safety concerns, I would stay again.

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