Quality Inn San Francisco

“Because of the amazing staff it should be a 5 star hotel”

While I have stayed at many 4 and 5 star hotels it was usually wasted on me because I never really used the services of any staff, my interaction usually was limited to the check in staff and if they didn't make me fill out my name and address by hand then that was perfect. My stay at this hotel... more

While I have stayed at many 4 and 5 star hotels it was usually wasted on me because I never really used the services of any staff, my interaction usually was limited to the check in staff and if they didn't make me fill out my name and address by hand then that was perfect. My stay at this hotel changed my mind about how attentive and helpful staff can greatly improve your experience. Starting with the check in, My wife and I had been travelling for about 18 hours coming from Kelowna to Vancouver to Mexico city with a 7 hour wait from midnight till 7:00 am till we boarded the plane to Chihuahua. So when we went to check in at 9:00 am we where a little groggy, the check in people new we were on the morning train so suggested that we go right away to the restaurant and get our free breakfast. later that day they fixed us up with an english speaking cab and later that night when I asked for a cab to a certain restaurant, he asked what kind of food did we want and made a very good suggestion that was only walking distance from the hotel. Next day my wife left her brand new I phone under the pillow when we checked out, we did not discover it until we were at the train station, called the hotel and they checked the room and sent it over in a cab because there was not enough time to travel back and catch the train.

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“Noisy in the weekend”

Nice big and clean rooms and soft beds. Nice and quiet during the week but on friday there was a party in their event room on the ground floor. We stayed on the third floor and we were not able to sleep because of the music. It did not stop until 2 am at night. The next morning someone locked the... more

Nice big and clean rooms and soft beds. Nice and quiet during the week but on friday there was a party in their event room on the ground floor. We stayed on the third floor and we were not able to sleep because of the music. It did not stop until 2 am at night. The next morning someone locked themselves into our room at 8 am, I assume it must have been housekeeping, but it was really inappropriate to wake us up and lock themselves into our room that early in the morning, especially considering that we were checking out later that same day...

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“Big room, no window, average breakfast ”

Stayed for 2 nights. Best thing is the location - next to the cathedral. The room was big with 2 double beds. Clean. Good shower and bathroom. But window was onto an inner stair well. The breakfast - included in room rate - was in the bar. Not allowed in the main restaurant for a much bette... more

Stayed for 2 nights. Best thing is the location - next to the cathedral. The room was big with 2 double beds. Clean. Good shower and bathroom. But window was onto an inner stair well. The breakfast - included in room rate - was in the bar. Not allowed in the main restaurant for a much better buffet. Didn’t make sense. Poor coffee but good granola and muffins. But we had to squeeze together in the small bar and had limited choice on the buffet. Had dinner one night. It was good and reasonably priced with friendly service. Stay because of location and it’s clean.

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