Puteri Wing, Riverside Majestic Hotel

“Puteri Wing 1211”

The hotel location is great and within easy walking of the riverfront, town area and several tourist attractions. The view from my room was lovely and overlooked the river. The room was very spacious, well appointed, clean and had plenty of storage. Free minibar and daily water. The window was wa… more

The hotel location is great and within easy walking of the riverfront, town area and several tourist attractions. The view from my room was lovely and overlooked the river. The room was very spacious, well appointed, clean and had plenty of storage. Free minibar and daily water. The window was wall to wall and floor to ceiling so it felt light and open. The pool was clean and there was some seating there but it's not somewhere that you lounge around on sunbeds and there was nowhere for that to occur. The gym was unstaffed, a few kids running around in it and some equipment was dismantled. Having said that, it seemed well equipped. Aircon worked well and was easy to control. Shower pressure and heat of hot water were average. I didn't include breakfast in my stay so can't comment and didn't use the restaurant or lounge as they were both empty so not inviting. The hotel has 2 wings and there's a laundry in the adjoining shops downstairs by the Puteri entrance. There was almost interaction with staff apart from check-in whichwas efficient. Unfortunately early one morning there were 2 incidents of fire alarms going off. I went downstairs and staff were unable to advise if we should leave our rooms or not or whether there was any actual fire. A lot of confused guests and staff had no idea what to do. Concerning if there had been a real danger. Unless there are at least 2 of you and you can book tours online, do some homework as there's no tour desk at the hotel and when l asked reception they gave me a card for a driver service. I later learned that the concierge staff are very helpful and can assist with booking tours through Ooh haa travel. There's also a bus which goes from directly outside the hotel to Sarawak Cultural Village but only runs on weekends. For Semengoh orang utan centre it'll cost about RM60 for a driver to take you, wait 2.5 hours and bring you back using Grab. Book the sunset cruise directly at the waterfront and there's a free daily walking tour at 4pm from the riverfront. Everything else is close to town so accessible using Grab or walking.

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“Very nice hotel, polite and helpful staff, good food.”

We took the Executive Deluxe river view room, on the 16th floor at the Astana Wing. View was fantastic. Room was large, clean and comfy. No bath, just a shower stall which suited us just fine. Buffet breakfast was adequate, tasty, some menu items changed daily. However, what I liked most was the Ro… more

We took the Executive Deluxe river view room, on the 16th floor at the Astana Wing. View was fantastic. Room was large, clean and comfy. No bath, just a shower stall which suited us just fine. Buffet breakfast was adequate, tasty, some menu items changed daily. However, what I liked most was the Roti Jala with its curries. You can dine al fresco with a nice view of the river. I will definetly stay here again

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