Sunway Putra Hotel Kuala Lumpur

“Superb stay”

Absolute amazing facilities and hospitality. Haven't been there for some time and the hotel was only to become better and better. Came with family for 1 night and it was superb. Stay, ambience and foods. I would recommend to all. Especially the location is ..a 10 star :)

“5 star stay”

Excellent two-night stay in this beautiful hotel and I wish I could stay longer there. Despite this 5-star hotel is located slightly out of the city centre, there is a LRT station, next to the hotel. From there, you can get to anywhere in the city conveniently. This hotel is located above a shoppi… more

Excellent two-night stay in this beautiful hotel and I wish I could stay longer there. Despite this 5-star hotel is located slightly out of the city centre, there is a LRT station, next to the hotel. From there, you can get to anywhere in the city conveniently. This hotel is located above a shopping mall (Putra Mall) and has one of the most beautiful hotel lobbies I have ever visited. The lobby is spacious and well-decorated. There are many function or meeting rooms on the same floor, making the lobby a huge space to navigate. Our room was spacious and cozy, with a large bed. As usual, it comes with all amenities you could have expected from a 5-star hotel (coffee, tea, drinking water, toiletries, etc). The view from the higher floor was fantastic, overlook KL city centre. The breakfast was excellent, with a range of foods from local Malay, Indian, Chinese to western and many more. The problem was I could not try every single one. However, it could be very crowded during peak hours as this hotel has many foreign guests. There are gym and swimming pool facilities in this hotel as well. The hotel was in renovation during our stay, so part of the swimming pool had scaffolding erected on it, which looked like a construction site. Nevertheless, this hotel is excellent and staff are welcoming. Highly recommend it.

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“A memorable stay in Kuala Lumpur! Definitely recommended!”

It was my first time to visit Kuala Lumpur and I am glad that I decided to stay with Sunway Putra Hotel. I booked directly through their website, and have inquired with them via email. For me, first impression is important, and I really appreciate that the hotel responded promptly to my inquiry. … more

It was my first time to visit Kuala Lumpur and I am glad that I decided to stay with Sunway Putra Hotel. I booked directly through their website, and have inquired with them via email. For me, first impression is important, and I really appreciate that the hotel responded promptly to my inquiry. I arrived at the hotel almost at midnight so I was pleased that check-in was smooth. The lobby of the hotel and the overall ambience looks so elegant and sophisticated. Thanks a lot for upgrading me to a room with a balcony overlooking the three towers of Kuala Lumpur (Petronas Twin Towers, KL Tower and Merdeka 118). I really really love the view from Room 2118! I couldn't help but look at the KL cityscape from my room early in the morning and at night. It was such a memorable view and definitely made me feel that I am indeed in Malaysia. The room was so spacious and comfortable. Everything worked as intended (TV, bathtub, shower, faucets, air-conditioning, locks). It was a place I look forward to at the end of the day traveling around the city. Breakfast buffet starts at 7am. I love the buffet spread featuring different dishes from Western to local cuisine, with bread and pastries, salad and fruits. It was really nice to try foods that are unfamiliar with me and definitely gives a taste of local cuisine. Sunway Putra Hotel may not be located at the touristy area of the city but I personally prefer to stay at places away from the tourist crowds. I mean, I usually travel to visit places of interest and not look at tourists so this hotel is just perfect. The surrounding area was also quiet and very accessible (both using public transportation and Grab). It is also the last stop of the KL Hop On Hop Off tour (Garden route) so it was definitely convenient. Attached to the hotel via the 4th floor is the Sunway Putra Mall so shopping for stuff, either souvenirs, necessities or food is quick and easy. All the hotel staff, from the security personnel, to the concierge, hotel reception and housekeeping were friendly, approachable and professional. It was easy to communicate with everyone and I can ask questions or assistance easily. I will definitely stay again with Sunway Putra Hotel next time I visit Kuala Lumpur/Malaysia. Thanks a lot to everyone who had made my stay very pleasant and memorable.

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“Always room for improvement”

Sunway Putra offers great location and is attached to Mall, hence finding food is easy. Staff friendly disposition across the lobby is highly applauded. The duty manager upgraded my room as I am still healing from my ops but I did not catch his name. Concierge personnel name Akmal lend a helpi… more

Sunway Putra offers great location and is attached to Mall, hence finding food is easy. Staff friendly disposition across the lobby is highly applauded. The duty manager upgraded my room as I am still healing from my ops but I did not catch his name. Concierge personnel name Akmal lend a helping hand with my luggages and share information on what I require earnestly. While the hotel is rated 4 star, the maintenance of the property should be escalated as the room condition is quite run down and the cleanliness is still lacking. The hose holder in my toilet was rusty. While the space below the tv console was dirty with stain but when wipe clean with wet wipes, they can be removed with a bit of force and action. What the hotel can do to boost occupancy rate is to offer a free breakfast or 70% discounted breakfast for rooms book during weekdays w/o breakfast included. Generally occupant will hesitate to pay Rm79 just for breakfast when they can get a better options outside despite being presented with international buffet. This will be someways the hotel can adopt to create better experienced for occupant in line with hotel policy. Thank you for the opportunity to stay here and hopefully I will experienced better environment during my next stay. I wish the hotel success in implementing workable suggestions. ROSZ @ 16-05

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