One World

“A fantastic hotel - great breakfast, great staff, and a great mall nearby!”

My family and I enjoyed a really lovely stay here last month. I was a little hesitant about booking at first as this is not located in central KL, but our stay more than exceeded my expectations. Upon arrival you are greeted by a grand lobby. It's incredibly impressive and exceptionally clean - an… more

My family and I enjoyed a really lovely stay here last month. I was a little hesitant about booking at first as this is not located in central KL, but our stay more than exceeded my expectations. Upon arrival you are greeted by a grand lobby. It's incredibly impressive and exceptionally clean - and it makes a real impression on you. The rooms themselves are all finished to a very high standard, with the bed and sofa both very comfortable. The bathroom was spacious, clean, and well-designed. On occasion there were some smells of smoke, which I suspected were due to guests in neighbouring rooms smoking in their bathrooms. The staff at reception were nice about it when I alerted them and offered to come up and spray the room with air freshener. The hotel is a short (and covered) walk away from the nearby MRT, so travelling into central KL isn't a problem if that's what you want to do. More impressively, it is directly linked to the neighbouring 1 Utama mall. It was wonderful being able to nip in and out of the mall on demand, whether it was for dinner, a light snack, or a bit of shopping. It's also really easy to get a Grab if you need to go anywhere slightly further afield. There was just one occasion where I found it difficult to find a Grab willing to take me from central KL back to PJ at night - but it was fine in the end. The highlight of the visit was undoubtedly the breakfast. Don't under any circumstances skip the breakfast here. I'd go so far as to say that One World offers the best breakfast I've ever had in a hotel! Roti canai is cooked fresh to order - there's also a wide selection of Chinese, Malay, Indian, Japanese and Western food - and more. It's all of a really high standard and the breakfast service itself is run like a well-oiled machine, even when busy. I also wanted to mention how nice and helpful the staff were. When there was a problem with the plugs in our room, Reception were quick to send someone to fix it. And a special mention must go to Tina at the front desk. She checked us in and we saw her a few more times throughout our stay - she was so helpful and so friendly each time. She is a real credit to the hotel and I hope management recognise what a good job she does. I'm already looking forward to my next stay.

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