One World

“A hotel that shows love and care”

Was here for a business activity and were using their function room, room is great with projector and good audio system. The staff here are very helpful and friendly, and they took initiative to check the projector and audio system right before we were here. This is definitely something I have yet … more

Was here for a business activity and were using their function room, room is great with projector and good audio system. The staff here are very helpful and friendly, and they took initiative to check the projector and audio system right before we were here. This is definitely something I have yet to see in other hotel. And specifically I want to show my appreciation to Sobuj for being very helpful on all the request asked by us. Really awesome place! Oh and one more thing, they actually serve hot and cold water in the room, which is very caring. As a trainer and a woman, I really appreciate having hot water.

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“A fantastic hotel - great breakfast, great staff, and a great mall nearby!”

My family and I enjoyed a really lovely stay here last month. I was a little hesitant about booking at first as this is not located in central KL, but our stay more than exceeded my expectations. Upon arrival you are greeted by a grand lobby. It's incredibly impressive and exceptionally clean - an… more

My family and I enjoyed a really lovely stay here last month. I was a little hesitant about booking at first as this is not located in central KL, but our stay more than exceeded my expectations. Upon arrival you are greeted by a grand lobby. It's incredibly impressive and exceptionally clean - and it makes a real impression on you. The rooms themselves are all finished to a very high standard, with the bed and sofa both very comfortable. The bathroom was spacious, clean, and well-designed. On occasion there were some smells of smoke, which I suspected were due to guests in neighbouring rooms smoking in their bathrooms. The staff at reception were nice about it when I alerted them and offered to come up and spray the room with air freshener. The hotel is a short (and covered) walk away from the nearby MRT, so travelling into central KL isn't a problem if that's what you want to do. More impressively, it is directly linked to the neighbouring 1 Utama mall. It was wonderful being able to nip in and out of the mall on demand, whether it was for dinner, a light snack, or a bit of shopping. It's also really easy to get a Grab if you need to go anywhere slightly further afield. There was just one occasion where I found it difficult to find a Grab willing to take me from central KL back to PJ at night - but it was fine in the end. The highlight of the visit was undoubtedly the breakfast. Don't under any circumstances skip the breakfast here. I'd go so far as to say that One World offers the best breakfast I've ever had in a hotel! Roti canai is cooked fresh to order - there's also a wide selection of Chinese, Malay, Indian, Japanese and Western food - and more. It's all of a really high standard and the breakfast service itself is run like a well-oiled machine, even when busy. I also wanted to mention how nice and helpful the staff were. When there was a problem with the plugs in our room, Reception were quick to send someone to fix it. And a special mention must go to Tina at the front desk. She checked us in and we saw her a few more times throughout our stay - she was so helpful and so friendly each time. She is a real credit to the hotel and I hope management recognise what a good job she does. I'm already looking forward to my next stay.

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“Strategic location and excellent buffet breakfast”

Easy check in and check out process. Excellent buffet breakfast in terms of quality and quantity of spread. Gym was sufficient for a good workout with weights and machines. Swimming pool was ok. Only thing was male sauna not working at the time I was there. Location is excellent

“Hotel with good location”

Stayed in the junior suite in recent school holiday. The hotel was perfect for family due to its location. It is directly link to another mall and its huge. You could get anything from the mall. We check in late at first night and were assigned a dark room. The lighting was spoiled. We didn’t req… more

Stayed in the junior suite in recent school holiday. The hotel was perfect for family due to its location. It is directly link to another mall and its huge. You could get anything from the mall. We check in late at first night and were assigned a dark room. The lighting was spoiled. We didn’t request for room service as we were all tired and hungry. We ordered in room dining and the foods are ok, more towards the salty type. In the middle of night, we could heard party next door. Hence, we requested a change of room the next day. The changed of room was slow. We could only get our room at night around 8-9pm. We have to stay out for quite awhile to get our room. As the room comes with breakfast at the lounge, we were allowed to have our breakfast in peace. Overall an okay hotel.

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