Furama Bukit Bintang

“Good hotel with great indian breakfast”

We are from India had a stay from 8/8/24 till 11/8/24. Hotel and room was good. I am writing this review specially to mention about their indian vegetarian food for breakfast. I don't know where you all get this chef but she's really good and she knows what's she's doing. I'm a vegetarian and a foo… more

We are from India had a stay from 8/8/24 till 11/8/24. Hotel and room was good. I am writing this review specially to mention about their indian vegetarian food for breakfast. I don't know where you all get this chef but she's really good and she knows what's she's doing. I'm a vegetarian and a foodie who has found myself with hardship finding good and tasty vegetarian food but this hotel just brought my home back to me when I stayed here. Special mention to the poha,upma, ulunthu Vada, roasted chickpeas and idli. It's really hard to find good poha in other countries but this chef killed it tasted perfect chef kiss 😘. Upma was perfect too and the ulunthu Vada OMG so soft on the inside and crispy on the outside and it was hot too. Roasted chickpeas was perfect to taste nothing more or less and finally my another favorite idli with the sambar and chutney was top notch. I hope this review reaches the chef who made these, and we'll be back again to this hotel just for the breakfast again. I don't know who made this but I just fell in love with the chef's cooking thanks for making our stay pleasantable.

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“Good in customer service !”

i recently stay at furama bukit bintang. i was thoroughly impressed with their exceptional customer service . one of you staff . im not sure the staff name wani or winnie she’s very helpfull and good in customer service .i highly recommend this hotel for anyone seeking a welcoming and attentive hos… more

i recently stay at furama bukit bintang. i was thoroughly impressed with their exceptional customer service . one of you staff . im not sure the staff name wani or winnie she’s very helpfull and good in customer service .i highly recommend this hotel for anyone seeking a welcoming and attentive hospitality experience! thanksyou so much FURAMA !

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“Wouldnt stay here again....”

Booked a Executive Club Room on the 25th floor and am glad I booked this category because it not only gives you breakfast but you get acess to free snacks, beverages, beer from 5pm -7pm. Breakfast was nothing great, but fills you. Also, you have daily cleaning of your room ONLY if you book the … more

Booked a Executive Club Room on the 25th floor and am glad I booked this category because it not only gives you breakfast but you get acess to free snacks, beverages, beer from 5pm -7pm. Breakfast was nothing great, but fills you. Also, you have daily cleaning of your room ONLY if you book the Executive Club room orelse your room is cleaned once in 3 days or you pay MYR 500 to clean your room which is ridiculous, so be warned. Checkin was fast, but no one to help you out with your baggage, you have to do it your self, at checkout, they wont even help you call a taxi, you have to request the tour desk outside the hotel which I did and got a good cab for MYR 120. The hotel is connected to the Lalaport mall by a Sky walk and is also a short walk to the Berjaya times square Mall. If you go through the mall, and a short walk away is the Sungei Wang Mall, and from the front of the mall you have the Hop on Hop of Bus operating, there is also PLAZA IMBI besides Sungei wang mall. The Hop on/hop off charges MYR 60 pp for one day and MYR 90 pp for 2 days. I ordered food online through their website the first time and not only was it cheaper than eating at the food court but their delivered to my room and the Butter Fish and chips as amazing. The next day I ordered sliced beef, and flat noodles, but the rude girl refused delivery making me go down to the Restaurant to collect my food desipite it saying free delivery. She insisted that they will deliver free within 10 kms, but not within the hotel. I went down but food was not ready, but the man there appologised for the girls behaviour and said he would deliver the food to my room which he did. However the food was disappointing. The sliced been was cubed beef and was as tough as can be, like chewing leather and in a tasteless, watery brown gravy. The third time I thought I will order the butter fish and chips again as it was so good the first time, but disappointed again. There was a lot of chips but a very very small piece of fish and that too, not cooked properly. I decided not to order anymore. The room though large looked a bit cheap and very simple like a budget or a 2 star hotel. The a/c cooled too well, infact had to switch it off in the night. The bathroom though big looked cheap as though the floors were recently patched up. The towels given were rough and worn out. Pretty old ones. The exterior of the building looked old and dilapitated. On the whole it did not give me the feeling of staying in a 4 star hotel. Inside however, it was OK. I didnt like lugging my luggage up and down, the reception never picks up its phone and the feel at the hotel wasnt one of 4 star and for this reason, I wont want to stay here again or recommed this hotel.

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