Description
Facilities: 287 rooms and 7 suites are located on 287 storeys and can be reached by lift. The reception desk is open round the clock. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. The ... more
Dining facilities include a restaurant (with high chairs), a café and a bar. A bed and breakfast package can be booked. A continental breakfast guarantees a great start to the day.
- Pets
- Pets allowed
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Secure parking
- Valet parking
- Services
- Nursery
- Kids' club
- Breakfast room service
- Room service
- Safe
- Newspapers
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Trouser press
- Sale of tickets
- Sun terrace
- Sale of tours
- Hairdressers / Beauty salon
- Security service
- Barbecue
- Hair dryer
- Club
- Banquet and event room
- Babysitting service
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Restaurant with barbecue
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Outdoor pool
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Turkish bath
- Sauna
- Entertainment
- Casino
- Club
- TV lounge
- Pool table
- Games room
- Shops in hotel
- Aerobics
- Bowling
- Dance hall
- Bars
- Pool bar
- Coffee shop
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Additional services
- Laundry service
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Deposit:
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- General
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- Administration fee
Good to know
About the deposit
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This property has additional information that you can
see here
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Very good
Based on 1626 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 1626 TripAdvisor reviews
7
71nanaa
Accra, Ghana
29/11/2022
“Awesome location right in the heart of Nairobi and amazing customer service second to non in the industry”
My customer experience at Hilton was amazing right from the front desk to the restaurant staff. I remember staying in room 1211 on the 12th floor at Hilton and I love the room settings and the neatness that greets you when you first enter their rooms. As a first-time guest at the Travellers Rest... more
M
MollyMonchaya
17/10/2022
“Happy stay, feel at home”
Very good location and well maintained. Staffs are outstanding and helpful. Mr.DAVIS at reception was warm welcome and check-in and checkout was smooth and impressive. Breakfast was fine,Mr.JOHN and Ms.PURITY and Ms.GRACE were so great and helpful. Dinner by the pool was tasty. The room was no... more
B
Brian_Scotland_2008
Glasgow
08/10/2022
“Five star stay”
Fantastic stay at the Hilton Nairobi. Booked a one night stay here at short notice due to my flight home being cancelled. Hotel arranged the airport taxi which took a lot of hassle out of the situation. Excellent service from all the staff here. Very understanding of our situation and in recognit... more
M
mzharoon
Udupi, India
13/05/2024
“Good Experience”
Good service with very professional staff. Rooms are clean. Well maintained. Clean bathrooms and toilets with good smell. Food was good with many options in vegetarian and non vegetarian dishes. Starters were good. Ambience was good with good lighting.
J
justintW2542AB
Miami, Florida
15/10/2022
“Fair place- OLD- decent breakfast”
I stay at Hiltons across the world; this was one of the worst ones I’ve been in. I try to look at this objectively and relatively; however, this one was old and just not very comfortable. Was only there for a short 1 night. It works for a quick stay, but I wouldn’t stay there again.