Description
Facilities: 166 rooms, including 6 junior suites and 8 suites, are available to guests at this holiday village, which includes a lift and a 24-hour reception desk. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex offe... more
Dining facilities include a restaurant, a dining room, a café and a bar. Catering options include a bed and breakfast package, half board, full board and all-inclusive. All-inclusive vacationers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. Breakfast, lunch and dinner are available.
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- Entertainment
- Entertainment for adults
- Entertainment
- Pool table
- Shops in hotel
- Aerobics
- Parking
- Parking
- Parking near the hotel
- Secure parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Car hire
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Sun terrace
- Terraces
- Hairdressers / Beauty salon
- Security service
- Coffee maker
- Hair dryer
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Bars
- Pool bar
- Café bar
- Bar
- Tea and coffee in common areas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Swimming pools
- Full spa
- Children’s pool
- Sunbeds
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Activities
- Tennis court
- Table tennis
- Diving
- Golf course
- Surfing
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 10.00 am h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
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Excellent
Based on 783 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 783 TripAdvisor reviews
A
Ashley-Mullah-Awuor
11/08/2024
“Weekend gate away”
The food was awesome and the service was superb!! They cannot let you even carry your own plate!! The rooms are clean with ac given the humidity. Kasuku the parrot engaged with us and answered my questions. The beach is clean with no beach boys and has security throughout. Animation and waters ... more
C
Carolkayjoh
Nairobi, Kenya
11/08/2024
“The place to be!”
Booking with Bamm Tours, Francis ensured our needs were met for our special road trip. The Bamm drivers were exceptional, and upon reaching Serena, the staff exceeded our expectations. They went the extra mile to make our stay unforgettable, and we savored every moment, especially our dining expe... more
N
Nancy A
10/08/2024
“Magnificent services at Serena beach resort and spa”
Superb services, excellent customer service,amazing, amazing sumptuous meals.. Can't wait to be back!!! Lovely scenery clean beach. Enjoyed myself. I was there with my family. Child and family friendly. The rooms are good and spacious will definitely recommend it.
C
Claire G
09/08/2024
“A Delightful Stay at Serena Beach Resort & Spa”
Our stay at Serena Beach Resort & Spa was an absolute delight from start to finish. The combination of beautiful surroundings, excellent service, and unforgettable experiences made our visit truly special. One of the highlights of our stay was the fantastic time we had at the upstairs bar, where... more
M
Marvinvines
Nairobi, Kenya
02/08/2024
“Super amazing!!!”
Yooooooh I enjoyed every part of my visit... The place is just out of this world 😊😊 Honestly, Serena is the best place in Mombasa. Plus your everyone there is friendly. I made beautiful memories ❤️ I have to admit Serena is the best travel destination in Mombasa. You will see me again very soon.