Description
Facilities: The holiday village has a lift and features 166 rooms, including 6 junior suites and 8 suites. The reception desk is open round the clock. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex offers various faciliti… more
Meals: Dining facilities include a restaurant, a café and a bar. Catering options include half board, full board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety.
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- Entertainment
- Entertainment for adults
- Entertainment
- Pool table
- Shops in hotel
- Aerobics
- Parking
- Parking
- Parking near the hotel
- Secure parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Car hire
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Sun terrace
- Terraces
- Hairdressers / Beauty salon
- Security service
- Coffee maker
- Hair dryer
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Bars
- Pool bar
- Café bar
- Bar
- Tea and coffee in common areas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Swimming pools
- Full spa
- Children’s pool
- Sunbeds
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Activities
- Tennis court
- Table tennis
- Diving
- Golf course
- Surfing
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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Good to know
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Excellent
Based on 783 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 783 TripAdvisor reviews
E
Eric O
11/10/2024
“Wonderful family getaway!”
We travelled to Serena Beach for a short family getaway. The family rooms are very carefully designed, and rank highly compared to other hotels in terms of functionality. The connecting balcony was loved by our sons, as was general the cleanliness of the rooms that we couldn't help to notice. The m… more
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Harnred M
Nairobi, Kenya
03/10/2024
“Oasis of Tranquility and Relaxation.”
The Sea View Rooms are Clean and offer the view of the Indian Ocean beyond the lush garden filled with Palm trees. The Environment is quiet and conducive for a get away.The lush gardens are well manicured and swimming pool is great for relaxation .It’s a beach front resort which overlooks white-sa… more
L
Lorne S
15/09/2024
“Popular for Good Reason”
We spent a 3 day weekend here at the recommendation of our travel agent. It is welcoming and service is of high standard. Food was very good and we loved the swimming pool and other amenities. It is of a time but we did not find that to be a negative. The road from Mombasa is currently under constr… more
S
suzansopss
Nairobi, Kenya
12/09/2024
“Best Hotel Service”
Excellent staff that I have ever experienced! From the entrance to the beach to the dinning to the entertainment area 100% The rooms are spacious, well stocked. Bathrooms had everything I'll required. I'll recommend to anyone who wants comfort wrapped with excellence.
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Lior L
Johannesburg, South Africa
30/08/2024
“Fantastic beach holiday”
We've been to Serena over 10 times. Initially we were not impressed by superior rooms, so we requested to pay for an upgrade. We took one family room and one suite. The staff in the Serena are definitely the highlight of the holiday. Led by the MD, Chege and a very competent team. The chefs were p… more