Description
Facilities: 39 rooms are available to guests. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabili… more
Meals: The dining area includes a restaurant and a bar. Full board can be booked. Breakfast, lunch and dinner will satisfy appetites big and small. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Parking
- Parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Kids' club
- Safe
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Sale of tickets
- Gardens
- Library
- Sale of tours
- Security service
- Barbecue
- Coffee maker
- Medical service
- Wedding service
- Babysitting service
- Serviced office
- Conference centre
- Restaurants
- All-inclusive restaurant
- Restaurant with barbecue
- Swimming pools
- Outdoor pool
- Recreational area
- Sunbeds
- Gym and SPA
- Spa
- Wellness area with massage service
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Tumble dryer
- Lift
- Reception
- 24-hour reception
- Multilingual reception staff
- Porter service
- Entertainment
- TV lounge
- Shops in hotel
- Pets
- Pets not allowed.
- Smoking
- No smoking allowed anywhere in the hotel
- Bars
- Bar
- Accessibility
- Wheelchair-friendly access
- Deposit:
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- General
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Good to know
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Excellent
Based on 1167 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 1167 TripAdvisor reviews
I
impromtutraveler
14/10/2024
“A Safari Get Away”
Safari Get Away A Safari Get Away The hotel is amazing. The rooms are very spacious. Room number 54 is very noisy we had to be moved. However, the animals are down there late at night tons of zebras,warthogs, antelope, rhino passing by to go the watering hole, giraffes and elephant… more
1
1993km
07/10/2024
“Fantastic Hotel!”
This hotel is a must do! The tents look out of the watering hole within the Ol Pejeta Conservancy which is fantastic to see all the animals coming over to visit. Rooms 1-11 have the best views of this! The food in the restaurant was superb and had a great spread for breakfast, lunch and dinner. … more
N
NovaDBear
26/09/2024
“Nice.”
DAVID!!!!!! In the dining hall was EXTREMELY ATTENTIVE AND SO KIND!!! We stayed in multiple Serena hotels this trip and he by far made us feel the most welcome!! The food at all three meals was DELICIOUS! They had a grilled meet night with THE BEST SAUSAGE AND LAMB!!!!!!! BRING YOUR OWN WATER TO ME… more
K
ken j
Manalapan, New Jersey
23/09/2024
“Go on the night drive and to the gift shop”
This place was fantastic in every way. We really enjoyed the night drive, saw our first lions there eating a buffalo kill. Memorable. The gift shop here is also excellent with some of the best prices in Kenya, don't miss it. We loved the tent, they brought warm water bottles to keep us warm at n… more
S
SimonT228
Cobham, United Kingdom
05/10/2024
“7 star views, 2 star service”
This hotel has the most magnificent outlook - worthy of 7 stars just on its own. In fact, all you need to do here is sit in the garden and watch the animals as they take it in turns to pass by the water hole just opposite. Buffalo, zebra, impala, warthog, elephants …..they are all here at one time… more