Mizunoto

“I’d fly back to Japan for Hakone and probably stay here again”

My husband and I loved our stay at Mizunoto. Their communication and hospitality even before we arrived were excellent. We got a room in the new building so we have no comparison to the old. The valet parked our rental but they offered to send a van to get us from the train station if necessary. Wh… more

My husband and I loved our stay at Mizunoto. Their communication and hospitality even before we arrived were excellent. We got a room in the new building so we have no comparison to the old. The valet parked our rental but they offered to send a van to get us from the train station if necessary. When we checked in they thoroughly explained the map of the premises. They had yakuta for rent but traditional loungewear and slippers were provided with the room. They had special little snacks in the lounge in the evening before dinner and late night ramen for anyone needing a midnight snack. The room was HUGE even by western standards and the onsen tub on the balcony was divine. It was rainy our second day there and relaxing in the hot tub with the mist and rain in the back garden felt like a fairy tale. We had the same waiter both nights at dinner and he was friendly and helpful and the food was great. We had the grilled option the first night and the hot pot the second night, plus they left sweet treats in our room for us. We tend to be hot natured so the AC worked great. We tried the private onsen and I tried the women’s. Both were well appointed. The whole place looked clean. The entire experience was great. for us, the beds were comfy and the duvets felt great. We LOVED the charming Hakone and agreed we would fly from the US back to Japan just to go there and in all likelihood we would stay here again

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“Modest hotel with great food and onsen”

I stayed 2 nights. Am sharing what I think is optimal order from tokyo. Shinjuku to hakone train station on romancecar express, regional train from hakone-yumoto to kowakien station. Get picked up by hotel Muzo-no-to. There are 4 public baths eith different configuration and they switchover the mal… more

I stayed 2 nights. Am sharing what I think is optimal order from tokyo. Shinjuku to hakone train station on romancecar express, regional train from hakone-yumoto to kowakien station. Get picked up by hotel Muzo-no-to. There are 4 public baths eith different configuration and they switchover the male and female side everyday. My favorite has a plunge pool, outdoor super hot bath and a sauna and indoor warm pool. Breakfast and dinner included, and they serve at the table with minimal English. Unlimited drinks for 60mins. 3 private baths in the garden area for couples and shy ones Room has a sweet and a salty snack everyday, one bottle of water, tea and coffee making facilities, loads of towels and good climate control. Loved it!

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“Highlight of holiday”

Got a good deal and stayed for one night, only regret about this place is not staying longer! The room was huge compared to anywhere else in Japan, and we had an outdoor bath which was luxurious, with views of the forest and the mountain. We were expecting the private onsen to be busy, as I think… more

Got a good deal and stayed for one night, only regret about this place is not staying longer! The room was huge compared to anywhere else in Japan, and we had an outdoor bath which was luxurious, with views of the forest and the mountain. We were expecting the private onsen to be busy, as I think there are only three of them, but surprisingly we had no problems getting one when we wanted, and they were all really nice. I was thankful, as I wasn't quite brave enough to check out the communal onsen! The staff were all super friendly, although they did have a weird 'smile competition' imposed by the management which seemed a bit creepy. Dinner was fancy, and honestly helps to justify the cost of the accomodation. It's authentic japanese and you might be a bit challenged if you don't enjoy sashimi but there's so many different things to eat so don't worry, just be ready to get out of your comfort zone. I was surprised when breakfast was in the same format of a several course meal - I had to race through it in order to check out on time! Only advice is to stay for more than one night, because it was a bit of a hassle getting to and from here from the central Hakone train station. Worth biting the bullet and consider getting a taxi perhaps. Had to wait a long time for a bus in the heat, and carting luggage around the steep paths wasn't very fun. It also would've been nice to explore Hakone a bit more, but there's so much to do at the accomodation alone. Would love to come back here one day.

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“Hit and miss experience”

Our family of 8 booked 2 rooms at Mizunoto for the onsen in Hakone. They gave us 2 rooms ( one for 3 people with private open bath room in the new building, and one for 5 in the main or old building). The room in the new building is fine, although the sofa bed is not comfortable for big size pers… more

Our family of 8 booked 2 rooms at Mizunoto for the onsen in Hakone. They gave us 2 rooms ( one for 3 people with private open bath room in the new building, and one for 5 in the main or old building). The room in the new building is fine, although the sofa bed is not comfortable for big size person. But the room with tatami in the old building is disappointing. It was outdated and look worn. We feel it's not value for money. We had half boarded. Food was excellent. Staff was friendly but their English is limited. The onsen in the old building is small. There's no room for changing or drying yourself properly. It is an authentic rokyan. I would recommend it for couple and stay in the new building, otherwise you might feel cheated for the price you paid.

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