Hakone Highland Hotel

“静かな高原ホテルでゆっくりできました”

During holiday, I stayed one night at the long-established Highland Hotel in Hakone. The relatively reasonable price was the deciding factor, as accommodation prices in the surrounding area were rising due to the weak yen and inbound tourism. From the tourist-filled Hakone Yumoto bus terminal, ta... more

During holiday, I stayed one night at the long-established Highland Hotel in Hakone. The relatively reasonable price was the deciding factor, as accommodation prices in the surrounding area were rising due to the weak yen and inbound tourism. From the tourist-filled Hakone Yumoto bus terminal, take a 15-minute bus heading for Sengokuhara and get off at the bus stop named after the hotel, where you can see a low-rise, white, Western-style hotel. When you enter the lobby, you will see a lush green lawn spreading out before you, and in the distance you can see Owakudani, with several streaks of white smoke rising up the reddish-brown mountainside, giving you a sense of the vastness of the property. The room was a Western-style room. The room overlooked the spacious lawn and the view was great. The bath was clean and modern, with separate washing areas for each person, a jacuzzi, an indoor bath, and an open-air bath. The water was gentle and slightly cloudy. We had a Western-style course meal in the restaurant, and although I was a bit worried about the manners of my 7-year-old child, we were able to dine in a kid-friendly atmosphere without having to worry too much. The food was Japanese-style French, made with local fish, vegetables and ingredients, and was quite tasty. For breakfast, you can choose between Western and Japanese food. I had the Western option, but the fresh salad and bread were also delicious. Perhaps because there are only a few rooms overall, the restaurant and baths didn't feel crowded or overwhelming, so this hotel is recommended for people who want to spend some relaxing time. ゴールデンウィークは箱根、仙石原の老舗、ハイランドホテルに一泊した。円安、インバウンドの影響か周辺の宿泊費が高騰する中、比較的良心的なお値段が決め手となった。 観光客でごったがえす箱根湯本のバスターミナルから仙石原方面のバスにのり15分、ホテルの名を冠したバス停で降りると低層の白い洋風のホテルが見える。ロビーに入ると目の前は青々とした芝生が広がっており、奥の赤茶けた山肌に白煙がいく筋か登る大涌谷が見え、敷地の広さが感じられる。 部屋はベットがある洋室。部屋からも広々とした芝生が望め、景観はよい。 お風呂は清潔感あふれるモダンな作りで、1人づつ仕切られた洗い場と、ジャグジー、内湯と露天風呂。温質は優しく、若干白く濁っている。 食事はレストランでいただく洋風コース料理で、連れてる7歳の子供のマナーにハラハラしてたけど、そんなに気を使うことなく、優しい雰囲気のなか食べる事ができた。料理は地元の魚や野菜、食材を意識した日本風フレンチ、まずまず美味しい。朝ごはんは洋食と和食から選べ、洋食を頂いたが新鮮なサラダと、パンも美味しかった。 全体的に客室数が少ないからか、レスランもお風呂も混んで大変、というイメージがなく、ゆっくりした時間を過ごしたい人におすすめのホテルでした。

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“Beautiful setting”

This is a very interesting place to visit. The atmosphere is more 1970s I think. The rooms have real old-fashioned keys. But the setting is beautiful. They are beautiful gardens to walk-through. And the hot baths are wonderful. We had a group dinner, which was pre-selected, which was good with v... more

This is a very interesting place to visit. The atmosphere is more 1970s I think. The rooms have real old-fashioned keys. But the setting is beautiful. They are beautiful gardens to walk-through. And the hot baths are wonderful. We had a group dinner, which was pre-selected, which was good with very good service in the restaurant.

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“A gem, if needing a polish!”

Well....the setting is stunning and the hotel is low-rise so it nestles into the landscape without too much intrusion. Rooms are clean and well presented, if a little tired and in need of a revamp. No such thing as USB points here - bring your adapter! The view from my room was woodland with only... more

Well....the setting is stunning and the hotel is low-rise so it nestles into the landscape without too much intrusion. Rooms are clean and well presented, if a little tired and in need of a revamp. No such thing as USB points here - bring your adapter! The view from my room was woodland with only a very faint road noise to intrude on the birdsong. The onsen was exceptional, particularly the outdoor bath (tastefully screened with vegetation) and robes were provided for the walk there from the room. Silver service breakfast was efficiently delivered if underwhelming, especially for my GF companion. The main problem we had as a party of 17 was that the restaurant was fully booked for a function on the night we stayed, and local eateries were scarce. The Italian nearby turned the 3 of us away as they were full. We found a small family run place which, with some lost in translation efforts provided excellent ramen for us. With some investment in modernisation of the rooms this hotel really would be hard to beat. Oh, and you can take your dog too!

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“Need improvement on cleanliness, love in-room private onsen”

Stayed here for 1 night, staff were helpful in guiding us to our room after check-in. Room were very big, and there was an in-room private onsen. However, the room was not very clean as I found pee stains on toilet bowl cover and basin area. The shower area is open see through glass overlooking ... more

Stayed here for 1 night, staff were helpful in guiding us to our room after check-in. Room were very big, and there was an in-room private onsen. However, the room was not very clean as I found pee stains on toilet bowl cover and basin area. The shower area is open see through glass overlooking the outdoor private onsen and forest (my husband and I were skeptical if anyone would walk by since we were not told if it is a enclosed forest). It was a relatively quiet hotel when we check-in and check-out. Reception staff were non-english speaking hence they could not help us when we seek help on an emergency issue. Overall experience could be better.

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