Hakone Bettei Koyoi

Mandatory fees: You'll be asked to pay the following charges at the property: A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply. We have included all charges provided to us by the property. . Optional fees: Fee for Japanese breakfast: JPY 2200 per person (approximately) Late check-out fee: JPY 2000 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Children 12 years old and younger are not permitted at this property. Only registered guests are allowed in the guestrooms. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. No pets and no service animals are allowed at this property. A car is recommended for transportation to and from this property. Parking height restrictions apply. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities. . Special instructions: This property offers transfers from the train station. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property provides a pick-up shuttle from the train station is available on Gora station only. Guests who book half board rate plans must check-in by 6 PM to receive dinner. Guests with dietary restrictions or food allergies should contact this property 3 days in advance. Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 10:00 PM. . Check out: 10:00 AM. House Rule: No children. House Rule: No pets or service animals. House Rule: No smoking.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.