Description
Facilities: The hotel welcomes guests in an 18-storey building with a lift and 525 non-smoking rooms. The reception desk is open round the clock. A baggage storage service, safe, currency exchange service, cash machine and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offe… more
Location: Uniquely located in a development complex adjacent to Osaka Castle, juxtaposing a sleek and comfortable modern design, the hotel incorporates a wide range of nearby shopping and dining options, and the beauty and history of Osaka Castle and its delightful gardens bordering the Yodogawa River. It is a beautiful 10-minute stroll across the river from the castle, passing en route the pick-up/drop-off pier for one of Osaka's newest attractions, the Aqua Liner River Cruise. The Castle Gardens, containing a variety of trees including peach, cherry and maple, are particularly enchanting in spring and autumn, but captivating all year round. The hotel is 3 minutes on foot from Osaka Jo Koen railway station on the JR Osaka Loop Line offering access to Universal Studios, Osaka City Centre, and Osaka railway station (15 minutes), from where there is access to nearby Kyoto and Nara. Alternatively, the hotel is 15 minutes by taxi from Osaka railway station, 25 minutes by taxi from Shin Osaka railway station with bullet train access to Kyoto, Tokyo and Hiroshima.
Meals: Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Entertainment
- Live music
- Shops in hotel
- Aerobics
- Dance hall
- Parking
- Parking
- Parking near the hotel
- Parking (extra charge)
- Services
- Nursery
- Indoor pool
- Kids' club
- Kids´ club
- Room service
- Safe
- Chapel
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Hairdressers / Beauty salon
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Wedding service
- Cloakroom
- Babysitting service
- Seasonal outdoor pool
- Serviced office
- Conference centre
- Meeting rooms
- Bars
- Pool bar
- Bar
- Tea and coffee in common areas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Swimming pools
- Full spa
- Umbrellas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Wi-Fi
- Complimentary high-speed Internet
- Restaurants
- Restaurant with breakfast buffet
- Activities
- Tennis court
- Bike rental
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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Excellent
Based on 1737 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
Showing 4 featured reviews out of 1737 TripAdvisor reviews
G
geo3
Calgary, Canada
10/08/2024
“Loved this hotel”
I really enjoyed the stay at this hotel. The room was large and comfortable, and had a very nice seating area (two chairs!) and a good workdesk area. Everything was spotlessly clean, the location by the river is scenic, and breakfast was excellent. The room was very quiet. Cost was reasonable … more
K
KLTSingh
Chelmsford, United Kingdom
18/06/2024
“Fantastic Hotel and location”
Excellent hotel in a very good location. Literally at Osaka Castle. They upgraded me to the spectacular castle view- what a site to go to sleep to. The staff was so helpful and accommodating. The room was excellent. I would really recommend this hotel. I would definitely book again if in Osaka. I a… more
M
MoJo93
New York City, New York
16/10/2024
“Nice Stay”
I stayed at Hotel New Otani Osaka during a tailor made tour of Japan. We were offered an upgrade at check in. The room was spacious. Breakfast was included, as well as a complimentary welcome coffee and drink at the bar. The hotel is a 5-10 minute walk from the train station.
R
RAQUEL N
18/10/2024
“Go somewhere else”
I would not book here again. It was ok, but there are much better places to go. We got in around 8:30pm and the restaurants in the hotel were not accommodating. The lobby is an old lit-up, creepy mall. We hear banging. And now I’ve just found a dirty cleaning rag IN MY SUITCASE. The AC in the brea… more