The Prince Sakura Tower Tokyo, Autograph Collection

“A Six Star Experience”

Our family just returned from a one week stay at The Prince Sakura Tower Tokyo. Their service was top notch, way above and beyond what we expected. A six star experience if the rating is available! The breakfast buffets were great, and the housekeeping staffs kept our room very clean. We liked the … more

Our family just returned from a one week stay at The Prince Sakura Tower Tokyo. Their service was top notch, way above and beyond what we expected. A six star experience if the rating is available! The breakfast buffets were great, and the housekeeping staffs kept our room very clean. We liked the daily turn down service, as well as the complimentary fresh bottles of water, ice and chocolates. The bathroom was well lit and spacious, with a separate room for the bidet toilet. The shower area by itself maybe a bit on the small side, but water pressure was great and has a separate jetted tub. Their thoughtful amenities were plentiful, and exemplified warm hospitality! On one particular day, the weather forecast was “sunny”, so we left our umbrellas in the room. It turned out to be a big mistake, as we found ourselves returning suddenly in moderate rain and wet all over! When we approached the hotel entrance, a staff rushed out towards us offering dry towels on a plate, so we could dry our arms and faces immediately. That was such a nice gesture as the AC indoor was comfortable and adequate, but none of us got chills since we got dried off right away! That was first class service, which was much appreciated! We also enjoyed strolling through the tranquil, beautiful Japanese Garden twice. We look forward to staying there again the next time we visit Tokyo!

less

“Outstanding from start to finish”

Absolutely outstanding, from start to finish. This hotel is the best Marriott I’ve stayed at, and I’ve stayed at many Marriotts. The hotel is a short walk from Shinagawa train station. Anyone coming into Haneda airport should especially consider this hotel, since you can just take the Keikyū pink … more

Absolutely outstanding, from start to finish. This hotel is the best Marriott I’ve stayed at, and I’ve stayed at many Marriotts. The hotel is a short walk from Shinagawa train station. Anyone coming into Haneda airport should especially consider this hotel, since you can just take the Keikyū pink line from the airport directly to Shinagawa. BTW, when you are at Haneda airport, you can just buy a Pasmo IC pass at the Keikyū counter, thus bypassing the long line of people waiting to purchase a Suica IC card. Excellent hotel service, starting with the person who greeted us at the hotel entrance and rolled our bags into the gorgeous lobby. Our room was huge and was absolutely quiet. The beds were incredibly comfortable and the bedding was first-rate. There was a variety of supplies provided in the elegant bathroom, e.g., toothbrushes, razors, and the like. The mini-bar supplies came in handy and were not at all expensive. Our room had a coffee machine, which I did not use because I hate those stupidly wasteful pods, and a kettle for heating water, which I did use. We did not eat at the hotel, so I cannot speak to the breakfast offerings. BTW, Shinagawa train station, just across the street, has a breathtaking number of good places to eat. Check them out. The Japanese garden next to the hotel is well worth your time. Such a striking aesthetic! There’s a gong that was crafted in the 17th century, a carp pond, and a stream, among other natural and man made things of beauty. Finally, the gym was beautiful, immaculate, well equipped, and large. One thing I learned before coming to Japan is that you need to have a special set of clean, non-street shoes for the gym. The hotel advertised shoe rental. But I brought some clean shoes to use. Do follow the rules, if you use the gym. It’s not hard, and it shows respect to do so. Americans, listen up: We have a reputation internationally for being loud and rude. And, sure enough, some American men in the gym were loud. It’s so easy to learn the rules of other cultures. These guys were clueless.

less

“Amazing Stay!!”

This hotel had amazing service and nature although you’re located in Tokoyo. We loved the lounge experience, massage chair and gardens at this simply beautiful hotel. The bath included milk bath additive and created bubbles even. I can’t say enough good things about this hotel for our family!

“It’s OK hotel”

I stayed at the Club Floor for 2 nights. It is just an average hotel, not Autograph Collection quality at all. I had very good experience at this hotel before, so it was disappointed stay this time. The registration and bell captain personnel were polite but friendly. They are always very good. How… more

I stayed at the Club Floor for 2 nights. It is just an average hotel, not Autograph Collection quality at all. I had very good experience at this hotel before, so it was disappointed stay this time. The registration and bell captain personnel were polite but friendly. They are always very good. However, the club lounge breakfast was not very well prepared, always empty items, the staff were too busy to be polite and friendly. The room was cleaned enough, but everything is outdated. Some black spots in the shower area. It’s convenient to JR station, the garden with lighting up at night is fun to explore. But I am not coming back to this one.

less