Sotetsu Fresa Inn Shimbashi-Karasumoriguchi

“A little lovely hotel in the central of transportation ”

We booked the top floor with the view of Tokyo Tower. The room is only 18 sqm, so we don’t recommend it to those who values room space more than anything else. This hotel has 24 hr reception and they can all speak fairly good English. Room service is provided daily. The hotel has its own breakfast … more

We booked the top floor with the view of Tokyo Tower. The room is only 18 sqm, so we don’t recommend it to those who values room space more than anything else. This hotel has 24 hr reception and they can all speak fairly good English. Room service is provided daily. The hotel has its own breakfast lounge on 2nd floor. The highlight of this hotel is the location. It’s 3-5 mins walk from the Shimbashi train station, which is one of the central stations in Tokyo. You can get to most places in one ride (no transfers). The train station is running 24 hrs, and only 23 mins train ride from Haneda airport. The surrounding area of the hotel is one of the drinking streets in Tokyo. If you feel like a relaxing night near the hotel, you can literally walk 1-2 mins and get into one of the local small restaurants. You can find all types of food in Shimbashi, and most of them open till midnight. The most amazing thing is that every restaurant here has someone who can speak English!! No language barriers at all!! In short, it’s a little sweet hotel in the central Tokyo, and we’d love to come back to it on our next trip.

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“Well located hotel for business travelers”

The hotel is located just few steps away from Shimbashi Subway station and a walking distance from major office buildings in Tokyo. In the surrounding you can find many local and international restaurants, dozens of coffee shops inc. Starbucks just next to the hotel and convenience stores like Laws… more

The hotel is located just few steps away from Shimbashi Subway station and a walking distance from major office buildings in Tokyo. In the surrounding you can find many local and international restaurants, dozens of coffee shops inc. Starbucks just next to the hotel and convenience stores like Lawson's just next to the lobby. It is also a walking distance from Tokyo Tower. From cons: the rooms are quite small and the desk is a bit to shallow to allow for comfortable work with laptop. Breakfast are very tasty, but the choice is very limited.

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“Ok hotel but wouldn’t stay here again ”

The hotel is quite a good location and very close to the train station. The room is very small but it’s enough for one person. I did kind of struggle to open my luggage. It’s very quiet and I slept well. I only had one issue and for this reason I wouldn’t consider booking with this hotel again. … more

The hotel is quite a good location and very close to the train station. The room is very small but it’s enough for one person. I did kind of struggle to open my luggage. It’s very quiet and I slept well. I only had one issue and for this reason I wouldn’t consider booking with this hotel again. When I arrived to check in it was around 8am. The staff at the desk were very kind. I didn’t want to check in early but I wanted to drop my bags off. At this point, the hotel manager (a older lady with glasses came) and said in a sharp tone that check in is at 3pm. I knew this and this was okay. I felt her tone was quite rude and accusatory. It’s my second visit to Japan and up until now I’ve had no issue here and everyone has been very friendly. I was surprised that someone working in the hotel industry doesn’t know how to speak in an appropriate tone while dealing with customers. I did spend money to stay here and do expect a certain level of service. The fact that you can speak English does not automatically equal good customer service. I suggest that you watch the tone you speak in. In addition to this, I didn’t get a baggage tag so I waited and the other staff member called the lady back. She said it was okay and after I left I could hear them giggling at the counter. It wasn’t a major issue as I know the majority of Japanese people are very friendly and I’ve had a great time in this country. I’m moving on to Kyoto next and I was considering to book this hotel chain there but the experience has put me off.

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