Description
Facilities: The complex has a lifts and features 3680 rooms, including 12 single rooms. Multilingual staff at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilit… more
Location: The hotel is 2 minutes’ walk from the Keihin Kyuko Shinagawa shinkansen (bullet train) station (Takanawa exit). Nearby attractions, all within a short drive, include Hatakeyama Memorial Museum of Fine Art, Tokyo Metropolitan Teien Art Museum, Akasaka Hikawa Shrine as well as the universities of Keio and Meiji Gakuin.
Meals: Various dining options are available, including a restaurant with air conditioning, a dining room, a breakfast room, a café and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.
- Parking
- Parking
- Parking near the hotel
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Services
- Nursery
- Kids' club
- Room service
- Laundry
- Safe
- Chapel
- Iron
- Newspapers
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Trouser press
- Wake-up call
- Sale of tickets
- Public bathroom
- Sale of tours
- Dry cleaning service
- Hairdressers / Beauty salon
- Shops
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Medical service
- Vending machines
- Wedding service
- Postal service
- Cloakroom
- Play area
- Babysitting service
- Children’s pool
- Year-round indoor pool
- Seasonal outdoor pool
- Heated pool
- Hair salon
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Sauna
- Swimming pools
- Full spa
- Children’s pool
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- TV lounge
- Games room
- Karaoke
- Shops in hotel
- Aerobics
- Bowling
- Dance hall
- Shuttle transfer
- Airport transfer
- Shuttle
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Bars
- Coffee shop
- Vending machines
- Bar
- Tea and coffee in common areas
- Activities
- Tennis court
- Water park
- Bike rental
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Minimum registration age without supervision
- 15
- Deposit:
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- General
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- Administration fee
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Very good
Based on 4419 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 2 featured reviews out of 4419 TripAdvisor reviews
K
Kim M
Rosebud, Australia
03/09/2024
“Good location and value for money”
We stayed in the main tower with 2 very comfy single beds. The room was a little dated but clean and we had a lovely view from the 27th floor. There was space underneath the beds to slide our suitcases to free up valuable space. Staff were pleasant and helpful. The air-conditioning was silent and f… more
T
Tom M
Madison, Mississippi
23/09/2024
“Another review about location”
We stayed here on our 1st night in Japan. It’s in a great location right next to Shinagawa station. Easy to take a train from the airport, around the city, or on the Shinkansen. Our room was ready when we arrived. Check in was a little different using a kiosk. We had no problems during our sta… more