Description
Facilities: The hotel welcomes guests in a 20-storey building with 4 lifts and 408 non-smoking rooms. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities … more
Location: The city hotel is exceptionally convenient as a base in Tokyo, being adjacent to Tokyo City Air Terminal, which offers direct coach connections to and from Narita and Haneda airports every 15 minutes or so throughout the day. The hotel is also directly on top of the Suitengumae Subway Station, offering quick and easy access to all parts of Tokyo. The area around the hotel also offers a variety of shops and restaurants with the Suitengu Shrine and the historical Ningyocho districts just a few minutes' walk away, with the Nihombashi business area just a little further. Tokyo train station is a 10-minute drive from the hotel and the Imperial Palace is 12 minutes away.
Meals: Dining facilities include a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A fortifying breakfast is served daily. Staff are also happy to provide children's meals.
- Parking
- Parking
- Parking near the hotel
- Parking (extra charge)
- Services
- Nursery
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Chapel
- Ironing board
- Newspapers
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Hairdressers / Beauty salon
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Wedding service
- Babysitting service
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Swimming pools
- Full spa
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Shops in hotel
- Computer room
- Dance hall
- Smoking
- Smoking areas
- Bars
- Coffee shop
- Bar
- Tea and coffee in common areas
- Restaurants
- Restaurant with breakfast buffet
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Deposit:
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- General
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- Administration fee
Good to know
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Very good
Based on 1333 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 1333 TripAdvisor reviews
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Shabaz D
London, United Kingdom
10/08/2024
“Great location”
This hotel has a great location and the rooms are surprisingly large. Room needs some updating though, rooms seem tired and the hallways are dark. Really good breakfast options and not bad for dinner in a pinch. For us the real difficulty was the lack of a good multilingual concierge. Frie… more
M
MCMNH
Kailua-Kona, Hawaii
05/07/2024
“A very pleasant surprise!”
Super convenient location with direct indoor access to subway system. We stayed in an executive level room and used the lounge a lot. The cocktail hour food and drink was exceptional. Breakfast was excellent as well. The in hotel Japanese restaurant was at the same level. Our room was superb. You c… more
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Andrew W
06/10/2024
“Good international hotel”
This is very much an international hotel in a convenient part of Tokyo, next door to the City Air Transfer centre. Staff were very helpful and the room spacious with a king-size bed. The air-con struggled a little but otherwise a comfortable room for sleeping. There is a good choice of restaurants … more
S
shayanshirkhorshidi
14/10/2024
“All show and no substance ”
TThis 4-star hotel impresses with its grand exterior, but the quality of the beds, food, and other services leaves much to be desired. While the staff are exceptionally welcoming and the spa is nice, albeit a bit pricey, the restaurants serve visually appealing but unremarkable food. The gym was … more
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Dylan L
Cincinnati, Ohio
01/10/2024
“Decent but Dated”
Overall this is an ok hotel. We arrived prior to the 3 PM check-in and decided to see if we could get in early, but were offered to pay more for early check-in and chose to wait. They did offer us a room with an upgrade at 2:30 PM. Overall this hotel feels like an American business hotel with a… more