Description
Facilities: The hotel has a lift and features 387 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of fa… more
Meals: Various dining options are available, including a restaurant with air conditioning, a dining room, a breakfast room, a café and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request.
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- Entertainment
- Entertainment
- Club
- Games room
- Shops in hotel
- Computer room
- Dance hall
- Parking
- Covered parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Parking (extra charge)
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Trouser press
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Hairdressers / Beauty salon
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Bike rental service
- Medical service
- Wedding service
- Cloakroom
- Babysitting service
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Swimming pools
- Full spa
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Bars
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Activities
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Minimum registration age without supervision
- 20
- Deposit:
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Excellent
Based on 2920 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 4 featured reviews out of 2920 TripAdvisor reviews
S
SeeingBeauty
Philadelphia, Pennsylvania
23/10/2024
“A gem of a hotel in Rappongi”
Beautiful property in the Rappongi Hills development. The Rappongi neighborhood is vibrant and full of outstanding restaurants. The metro station is short walk to connect you to the rest of Tokyo. The service at the hotel is outstanding - everyone from the check-in to concierge to the lobby/door s… more
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Deborah J
Delray Beach, Florida
22/10/2024
“Scrumptious, fresh, flavorful dining”
For the best dining experience with delicious, flavorful and delightful food, try any of the restaurants at the Grand Hyatt. Wonderful breakfast at the French kitchen, excellent dinners at (the order that we tried them) China Room, Oak Door, ShunBou, Keyakizaka and Roku Roku
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Stay01518559294
27/10/2024
“Impressive Club Lounge food & service offering”
While the rooms don’t feel luxurious, beds are comfortable and shower pressure/bathtub better than many luxury hotels. Club lounge can get quite busy with lots of families, but food and service quality may be the best I’ve experienced to date in any luxury hotel lounge. Food offered during happy… more
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Leo G
Tokyo, Japan
22/10/2024
“GRAND HYATT”
The hotel was very elegant and had a good amount of Japnese culture embedded into the hotel. The location was amazing and is in the heart of the expat community of Tokyo. There are many restaurants nearby, though from Italian to buffets to Japanese cuisine the hotel has to offer. The hot spring bat… more