Comfort Tokyo Kiyosumi Shirakawa

“Very Flexible & Accommodating ”

The hotel and staff were VERY understanding and accommodating when I recently cancelled my booking due to Coronavirus outbreaks. I was extremely impressed with their response to my questions and very grateful that they were willing to be flexible given the circumstances. I look forward to staying a… more

The hotel and staff were VERY understanding and accommodating when I recently cancelled my booking due to Coronavirus outbreaks. I was extremely impressed with their response to my questions and very grateful that they were willing to be flexible given the circumstances. I look forward to staying at this hotel in the future.

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“A good business hotel in the heart of Tokyo”

I stayed at the Comfort Hotel in October 2019, just in time for Typhoon Hagibis to visit Tokyo. The hotel staff were very good during the storm, making sure that everyone was looked after. They accommodated our meeting even though they really didn't have a meeting space for us to use. The hotel is … more

I stayed at the Comfort Hotel in October 2019, just in time for Typhoon Hagibis to visit Tokyo. The hotel staff were very good during the storm, making sure that everyone was looked after. They accommodated our meeting even though they really didn't have a meeting space for us to use. The hotel is very close to the Shirakawa subway station and Kiyosumi Gardens. If you're visiting Tokyo, figuring out how to use the subway is a must. Kiyosumi Gardens is a beautiful place with lots of history. The rooms are nice enough - what you would expect from a mid-priced business hotel. Comfortable but not luxurious. The bed was clean and comfortable, and all the features of the room worked. Unless you can read Kanji, you will need a translator that works with your phone to figure out the thermostat 😀. The rooms are not big. If you're used to North American hotels you will be surprised as the rooms in Japan are about 1/4 the size of what you get in the US or Canada. On the other hand, you're in Tokyo! What are you doing in your room other than sleeping?

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“Good breakfast & location can’t cancel out the value (derogatory) vibes”

As soon as I got my keycard and went to my room, the Nene Leakes “ghetto” meme started playing in my head. There are newer things added to the hotel & rooms, but that can’t mask the old, tired, “you get what you pay for” vibes in the elevator, laundry room, hallway, walls, bathroom… if I hadn’t al… more

As soon as I got my keycard and went to my room, the Nene Leakes “ghetto” meme started playing in my head. There are newer things added to the hotel & rooms, but that can’t mask the old, tired, “you get what you pay for” vibes in the elevator, laundry room, hallway, walls, bathroom… if I hadn’t already been in one of their beautiful Kyoto hotels, I wouldn’t have bothered, but this is such a downgrade I felt a little ripped off for paying more. Yes, I know it’s Tokyo, and any western hotel chain will come at a premium, but this is pushing it. There are just so many little things that make staying here feel like you’re being nickel-and-dimed versus other Choice properties you could pick: the hand soap being your body wash, the sink jutting out into the shower/tub (and the faucet working for both the sink and tub AND also controlling the shower head), only one thin pillow in the double room despite having two at my other double, your “closet” space consisting of three hangers because they cheaped out on making the hanging rod longer… With that being said, there are two benefits to this hotel: (1) its location - there’s a Family Mart right next door, and I was able to get from my Shinkansen in Kyoto to my room without moving my luggage up or down stairs, which is a feat compared to a lot of the hotels I’ve stayed at in Japan. The station even has the exit marked with this hotel specifically, which was very handy. (2) the breakfast - better than the Kyoto location I stayed in! The yogurt was (I think) Greek which is as someone who is protein-pilled was highly appreciated. The eggs weren’t super loose cafeteria style and actually kinda firm. They also had potatoes and custard rolls during my stay which added to it. But these don’t save the hotel from feeling underwhelming. As a base to enjoy Tokyo from and place to sleep, this works. As a place to enjoy in and of itself, I’d look elsewhere. Also, Choice Privleges do nothing here. If you have status from outside of Japan, it is useless. I don’t think even Choice themselves know that. That isn’t the staff’s fault, but wanted to point that out if you had high hopes.

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“Comfortable local budget hotel”

The hotel is in a reasonable location, and has good facilities - although small, as you would expect in Tokyo. The breakfast area is also small, and has timed sessions (although these did not seem to be policed on this visit). There are a number of restaurants and convenience stores nearby, as wel… more

The hotel is in a reasonable location, and has good facilities - although small, as you would expect in Tokyo. The breakfast area is also small, and has timed sessions (although these did not seem to be policed on this visit). There are a number of restaurants and convenience stores nearby, as well as a station. There is a large garden nearby, which is a relaxing place.

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