Hotel Mystays Premier Narita

“Great hotel with buffet and airport transfer- but room smells like cigarette”

This review is based on my 2nd stay and decided to get the urban room- which is a bit of an upgrade based on it being roomier. The Bad: while the room is large and the begs can fit a fam of 3-4 my issue is the VERY STRONG cigarette smell. I did chose a non smoking room- but this is one of the old… more

This review is based on my 2nd stay and decided to get the urban room- which is a bit of an upgrade based on it being roomier. The Bad: while the room is large and the begs can fit a fam of 3-4 my issue is the VERY STRONG cigarette smell. I did chose a non smoking room- but this is one of the older hotels close to the airport for the past decades and it is in serious need to renovate the walls as the cigarette smell really penetrates the carpet and wallpaper. The good: The food at the dinner and breakfast buffet was fantastic! They have a massage spa that has limited schedule but the lady that runs it is really great and gave me a head and shoulder massage to relax me prior to my flight. The hotel also has a public bath and sauna I highly recommend you use. If you are staying a few more days- take the free bus that takes you to JR Narita Station bus drop and you can either go to Aeon Mall or the Narita temple where there are so many things to do. The hotel has a free shuttle to the airport making it very convenient.

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“Narita hotel”

Right near the airport. It is an older style hotel with good food. Caters mainly for the japanese style breakfast and very hard to fid a Japanese green hot tea. Very helpful staff and had the best meal utensils especially the knife . They only had twin beds and small rooms Recommend

“Good hotel to be near the airport”

Huge hotel near the airport and they are able to accommodate tour groups and the airline crew. It was a very nice hotel, sleep was good and the room was spacious by Japan standard. Breakfast experience was a bit shocking : as early as 6.30am, there were more than 50 guests in the queue. Surprisingl… more

Huge hotel near the airport and they are able to accommodate tour groups and the airline crew. It was a very nice hotel, sleep was good and the room was spacious by Japan standard. Breakfast experience was a bit shocking : as early as 6.30am, there were more than 50 guests in the queue. Surprisingly, it cleared really fast. Kudos to the staff, they were so good! We tried the hotel shuttle to Aeon for a last minute retail therapy. It was very convenient and well arranged. The hotel has a well stocked convenience store too.

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“Okay Hotel but AVOID the Breakfast”

Stayed two nights before a flight in early August. The room showed signs of age - the carpet was worn and bunched up in places and the curtains were somehow tobacco stained despite a non-smoking room and floor. The bathroom surfaces appeared clean but you could tell deep cleaning had not been done … more

Stayed two nights before a flight in early August. The room showed signs of age - the carpet was worn and bunched up in places and the curtains were somehow tobacco stained despite a non-smoking room and floor. The bathroom surfaces appeared clean but you could tell deep cleaning had not been done in awhile if looking closely. The bathroom light was also a strange color and quite dim. In the hallways there is obvious carpet damage and wallpaper peeling due to humidity damage. The hotel could definitely use a renovation, it has been at least 10-12 years since the last one. We used the pool and it was decent despite a large number of children attending a summer camp event. By far anyone should AVOID ordering the western breakfast. We did as room service on the final day and regretted it. About 40% of what was served was not possible to eat - it seemed like reheated convenience store items and/or frozen foods. Also the menu in the room said french toast and toast would be served, and instead there was shumai and other random Chinese things including rubbery seafood and bacon that looked so disgusting we wrapped it in a napkin. The standard of breakfast offering was way below what a 4-star chain would offer. I have also had breakfasts in 3-star business hotels in Japan that were far above this one. The staff in the hotel are pleasant and helpful and it was very convenient having a 24/7 FamilyMart on site. The shuttle bus service is very helpful and runs perfectly on time - we used it to go to both the airport and Narita town. Definitely recommend seeing the Narita main temple (Narita-san) if you have extra time in town. There isn't much else there except a traditional shopping street.

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