Art Hotel Narita

“Good experience overall”

We were travelling in Japan for two weeks and stayed at the Art Hotel the night we landed in Narita and the night before we flew home, so twice. The first time we were there we had booked the standard room with breakfast, the room was very dated, linen was clean but try not to look at anything el... more

We were travelling in Japan for two weeks and stayed at the Art Hotel the night we landed in Narita and the night before we flew home, so twice. The first time we were there we had booked the standard room with breakfast, the room was very dated, linen was clean but try not to look at anything else too closely, especially the bathroom. In saying that, we didn’t spend too much time in our room, straight after we checked in and left our luggage in our room we headed for dinner at Soh which was lovely and reasonably priced. We went for a wander around the hotel before getting changed for the onsen, which was absolutely amazing and a must do for anyone staying at this hotel, ¥700 for an entry which included access the next morning. The next morning we went for the onsen again before having the amazing breakfast, from memory the breakfast was roughly ¥1000 extra per person but it’s well worth it, so much to choose from and the quality of food is great. On our way home we stayed at the Art hotel again before our flight home, this time we had paid a little bit more and stayed in a Comfort Room. The comfort room was a lot better than the standard room, not only is it bigger but looked like it had been recently renovated and better maintained. We had to request for late checkout and that was ¥2200 per hour. The staffs are great, very helpful, they don’t all speak good English but will try to help you where possible. Google translate may come in handy. Overall, if I ever needed to stay in Narita, I would not hesitate to stay at the Art Hotel again, but I would definitely be booking myself into a Comfort room instead of a standard room. I love the onsen, the buffet breakfast, the location, the shuttle and the staff.

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“Location is in its favour, otherwise it's a bit so so.”

We have stayed before and will likely stay again . This time our room was a bit tired. Breakfast was pretty good and the onsen is teriffic with 700 yen charge - why not just fold it into the room rate? Efficient shuttle to/from airport but less frequent than I remember .

“Avoid this hotel. There must be somewhere better to stay near Narita airport. ”

I would not stay here again. We were transiting and were only in the room from 8am - 6pm but had to pay for 2 nights (almost $400). The room was furnished in 1970 and hasn't been touched since. It was so outdated it was almost funny. It was tiny and stuffy. The staff were not very friendly. We ha... more

I would not stay here again. We were transiting and were only in the room from 8am - 6pm but had to pay for 2 nights (almost $400). The room was furnished in 1970 and hasn't been touched since. It was so outdated it was almost funny. It was tiny and stuffy. The staff were not very friendly. We had arrived after an overnight flight and wanted to get something to eat - the only thing available was a buffet breakfast. Their "convenience" store opened at 5pm (not very convenient!) and the vending machines had water, coffee or alcohol. The hotel is nowhere near any other shops so we had to wait until lunch started at noon to get something to eat. Very strange in an airport hotel to have such limited facilities. They do have their own mineral pools and traditional Onsen so we did use that for an hour or so to fill in some time. Definitely felt ripped off by the price and lack of comfort and facilities. Oh and the free shuttle wouldn't take us to the Terminal we needed that night so we had to pay for a taxi.

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