Hakuba Mominoki Hotel

“Great staff and accommodations!”

Booked 5 nights last minute after we left the Pension 70 three doors down due to a terrible room. Michele at the front desk was incredible and understood our needs to get out and quickly accommodated us. We switched rooms twice due to lack of availability but we were pleasantly surprised when we st… more

Booked 5 nights last minute after we left the Pension 70 three doors down due to a terrible room. Michele at the front desk was incredible and understood our needs to get out and quickly accommodated us. We switched rooms twice due to lack of availability but we were pleasantly surprised when we stayed in the traditional style Japanese room. The service and staff were amazing and great with english speakers. The breakfast was a perfect way to start each day of skiing. The ski lockers were a great storage place for valuable ski gear and conveniently on your way to the bus stop outside. The shuttle reservation on the last day to get us back to the bus station was great! We can’t say enough good things about the Mominoki Hotel and staff as they saved our trip!

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“Lovely place”

What we liked: - The decor in the reception area with its big fireplace feels very welcoming and cosy and reminded me a bit of a British hunting lodge. Very stylish. We loved it! - Very nice terrace with torch light in the evening. Great atmosphere. - We also liked the glamping area in the forest n… more

What we liked: - The decor in the reception area with its big fireplace feels very welcoming and cosy and reminded me a bit of a British hunting lodge. Very stylish. We loved it! - Very nice terrace with torch light in the evening. Great atmosphere. - We also liked the glamping area in the forest next door, with its pub. - The room was quite spacious and very clean. - Very friendly staff, providing excellent service! What we didn't like so much: - It's a shame that the only two dinner options available are either buffet-style at the restaurant or barbecue in the glamping area. It would be nice to be able to have a served meal on the restaurant terrace, but unfortunately only buffet dinner is available. - So we opted for the barbecue, which was great - except for the fact that between the salad and the barbecue, we were served cheese fondue. Apart from the fact that summer doesn't quite feel like the right season for a fondue, it was very filling, so that we - sadly - had to leave behind quite a bit of the excellent meat and vegetables, as our stomachs were already quite full. My suggestion to the hotel management would be to skip the fondue (and reduce the price accordingly). Or at least add it as an option for those who really want it. That said, the local beef was fantastic, and we also liked the presentation. - Breakfast was a bit of a let-down for me as a Westerner. Only the standard choices of bread you find in most Japanese hotels (tiny soft croissants, soft rolls and toast). It would be great if some Swiss/German-style rustic bread choices were available as an alternative for those who don't like a Japanese breakfast. Also, the coffee (served from one of those big containers) was very disappointing. For an establishment like this, I would have expected an espresso machine, offering guests different kinds of coffee (cappuccino, cafe au lait, espresso), which should be seen as the general standard nowadays. - We didn't quite understand why the glamping area as well as the bar were only open until 9pm - in the middle of the summer holiday season! With no other places within walking distance (as far as we were aware), that very much limited our options for after-dinner drinks. There was live piano entertainment in the bar area near the reception, but it stopped at 9pm sharp, just as we were coming back from dinner in the glamping area. Such a shame! - While the room was OK (spacious, functional and clean), there is one thing that annoyed us: The step to get into the bathroom. I almost stumbled on two occasions when getting out of the bathroom, because I didn't expect a step to be there. I think it could potentially be quite dangerous. If there were a light at the bottom of the step, that would at least make it a bit safer. Overall a very nice stay, even though it was (unfortunately) only for one night.

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“Excellent customer service”

Travelled with a large ski party to this cosy hotel, with friendly staff for whom nothing was too much trouble. The staff went out of their way to make us feel welcome throughout our stay. Thank you. Our room was clean and warm but small, with the smallest bathroom I have ever seen. Our beds, h… more

Travelled with a large ski party to this cosy hotel, with friendly staff for whom nothing was too much trouble. The staff went out of their way to make us feel welcome throughout our stay. Thank you. Our room was clean and warm but small, with the smallest bathroom I have ever seen. Our beds, however were extremely comfortable and ensured a good nights sleep. There was always plenty of choice of food at breakfast and dinner. There is a pub on the same site across from the hotel along with the ski shop. Would happily stay here again.

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