Hotel Okura Fukuoka

“Excellent traditional japanese hospitality”

If you want to experience traditional Japanese hospitality, Okura is the place, a full serviced hotels with professional hospitality staff. The rooms may look a bit dated, but the room itself is very functional, with updated electronics such as TV, hair dryer, iron and kettle. The room was suppli… more

If you want to experience traditional Japanese hospitality, Okura is the place, a full serviced hotels with professional hospitality staff. The rooms may look a bit dated, but the room itself is very functional, with updated electronics such as TV, hair dryer, iron and kettle. The room was supplied with generous amenities, things that you would never have imagined such as a small kit of facial cleansing products and foundation, hair band and even bath fragrance. I love the small details in the room, such as the jewelery box on the table, and the bins with recycling separation. The staff at Okura are generally very helpful and quick to respond. All of our requests were fulfilled within 5 minutes. We had a little incident, where we used the hair dryer outside the bathroom, which jumped the fuse and turned off the power supply in the room. Your staff immediately recognised the issue without us making speculations on the cause. This happened past midnight, however front-desk staff responded and came to the room within 5 minutes. While it took a while to reset the power and wifi, the staff reminded us in a kind way that the hair dryer needs to be used in the bathroom only. I love the surrounding environment of this hotel, a close walk to the nearby rivers within the hustle and bustle of Nakasu-kawabata - easy access to restaurants and cafes. I also enjoyed the Okura Patisserie, lunch buffet at Camelia (the sweets are great) the lounge bar and the brewery. Stayed on the 11th floor, I think room numbers ending with odd numbers provide a view of the river.

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“Top marks all around”

After three consecutive stays at ryokans, we were all glad to be staying our final two nights at a 5-star hotel in the center of Fukuoka. Our room, #1723, was perfect for our needs -- comfortable beds, deluxe PJs, and lots of counterspace and closets. The enormous lobby is staffed by competent sta… more

After three consecutive stays at ryokans, we were all glad to be staying our final two nights at a 5-star hotel in the center of Fukuoka. Our room, #1723, was perfect for our needs -- comfortable beds, deluxe PJs, and lots of counterspace and closets. The enormous lobby is staffed by competent staff although one who handles reservations was very cool. Fortunately for me, there's a Family Mart next door where I buy the early morning coffees for little money, 180 yen each for medium size. There is no onsen in the hotel, but the room's deep tub, brimming with hot water, is almost as relaxing. The breakfast experience was fabulous with egg station, noodle station, and both Western and Japanese dishes. This place is a shopper's mecca. I bought shirts at Uniglo, a paper lantern in the nearby arcade, and a 40 min foot massage next door to the lantern shop. For all the benefits and amenities, this hotel is awesome!

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“Pure Japanese hospitality”

The room is pretty big by Japanese standard. It may be abit dated but the amenities and cleanliness are fantastic. The lobby is traditional and cosy. The seats are placed in such a way that guests don’t really face each other directly. It is so peaceful that we had to really talk softly 😂 The lo… more

The room is pretty big by Japanese standard. It may be abit dated but the amenities and cleanliness are fantastic. The lobby is traditional and cosy. The seats are placed in such a way that guests don’t really face each other directly. It is so peaceful that we had to really talk softly 😂 The location is away from the crowd at Tenjin and Hakata but food and shopping are only 8 mins walk behind the hotel. Plenty of cafes that serves good coffee. Staff are reserved( some may perceived it as rude) but that is the Japanese culture. They are very helpful especially the concierge and housekeeping team. Tempted to tip them but I can’t because Japanese culture do not encourage it.

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“1990 strikes back”

Service of yesterday. Decor of yesteryear too sadly. It's proper five star. Staff are polite. You get a bell boy (or in my case bell girl) to escort you to your room. In that sense it feels five star. I was helped into a taxi (they protected my head like an American cop does when putting a suspect… more

Service of yesterday. Decor of yesteryear too sadly. It's proper five star. Staff are polite. You get a bell boy (or in my case bell girl) to escort you to your room. In that sense it feels five star. I was helped into a taxi (they protected my head like an American cop does when putting a suspect into a police car) The rooms look like they were appointed in 1990. Pinkish tiles really date the place. Views are being built out on at least one side with new construction. The buffet breakfast was reasonable. The coffee was an exception and was weak Americano. No sign of real coffee (espresso). The bed was very hard and seemed rather old as well. A trip down memory lane to the boom era of Japanese late 20th century economics. Enjoy

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