Canal City Fukuoka Washington Hotel

“Great hotel in the perfect location for shopping and seeing the city.”

I stayed at the hotel with my daughter as we were in town for an event. She was excited to get the top floor and our room had a very nice view, albeit on the mall side. Speaking of which, that is one of the best points of staying at this hotel: it is connected to the Canal City Mall. In fact, taki… more

I stayed at the hotel with my daughter as we were in town for an event. She was excited to get the top floor and our room had a very nice view, albeit on the mall side. Speaking of which, that is one of the best points of staying at this hotel: it is connected to the Canal City Mall. In fact, taking the elevator down to the B1 level leads you directly into the mall. It was extremely convenient to visit the mall for shopping and meals before heading back to the room. The room itself was nice. Not particularly spacious but definitely not cramped at all. It was plenty enough room for the two of us to relax and rest. The bathroom is the standard unit bath system found in most business hotels around the country so nothing special. The staff were all very helpful and everyone appeared to speak English to at least some degree so communication shouldn't be much of a problem for overseas travelers. While the hotel is quite large, the lobby feels small due to how narrow it is. There wasn't much room for taking a break or relaxing, but that's not really an issue. We tried the breakfast on the morning before checkout. It was a good buffet with a combination of western and Japanese dishes. Everything I tried was tasty and the staff were all very friendly. Aside from being connected to the mall, the hotel is in a very convenient location. You're not too far from the nightlife in Tenjin and there is a subway station one block away from the hotel so it is very easy to travel. One point for those traveling with elementary aged children: Fukuoka subway has a campaign that elementary students can but a pass to ride the trains all day for just 100 yen on weekends and holidays. This saved us quite a bit money over the two days were were traveling around the city. All in all we both really enjoyed our stay and my daughter would love to go back again. It was definitely on the pricier side of similar hotels so it might be a while before I "splurge" on accommodation such as this for a standard trip. But I have zero complaints.

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“A Comfortable Stay”

Check in is at 2pm. We arrived slightly before 1pm and provided our passport to the front office staff, who checked against the system and told us to come back 2pm and to provide our passports again when we are checking in. This is quite different from the other hotels which we have stayed during… more

Check in is at 2pm. We arrived slightly before 1pm and provided our passport to the front office staff, who checked against the system and told us to come back 2pm and to provide our passports again when we are checking in. This is quite different from the other hotels which we have stayed during this trip, who usually would just give us a ticket to collect our keys when it is time for check in. There is a free coffee machine which is available for guest from 1pm to 7pm. Coffee is good when compared to some of the coffee we bought at the convenient stores. Staff is friendly and speak basic English. Location of the hotel is good as it is just next to the Canal City shopping mall. Lots of eateries and convenient stores around the hotel and the Yatai (street food along the river) is not too far away. The hotel is about a 10-minute walk to the Hakata station. Considering the location and convenience, the price we paid for the room is considered reasonable. Do note that the hotel does not provide a safe in the room. You will need to go to the front office to put your valuable in the safe. Other than that we had a good stay.

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“Great location”

Stayed 2 nights here. Location was great as just next to canal city mall. Musical fountain available in the mall. Easy to assess everywhere. Restaurant for morning breakfast buffet is bit small. You need to wait if the restaurant is full. Others okay.

“Nice hotel in the middle of all the hubbub.”

As I was travelling with an organisation, I did not choose this hotel myself. The location is perfect. Next to the Canal City Mall, in the middle of the historic area (loads of shrines and temples), next to the canal with foodstals and bars and near the subway. For European standards, the room i… more

As I was travelling with an organisation, I did not choose this hotel myself. The location is perfect. Next to the Canal City Mall, in the middle of the historic area (loads of shrines and temples), next to the canal with foodstals and bars and near the subway. For European standards, the room is small. But it is one of the biggest I have encounted in Japan as there was enough room for our bags and there was a desk and chair. There was also a minifridge and a good airco. There is no safe for valuables in the room. The bathroom is small too, but it has everything you need. The hotel provides shampoo, bodywas, conditioner, tootbrush and... a nightshirt (not complementary of course 🤭). If you don't want them to clean your room, just hang up the card on the door. They will hang a bag with tiwels and such on the doorknop. I like how they don't ignore the sign! In some hotels they still do the cleaning and such. I didn't use any special services and I always went out for breakfast and dinner. I did miss a nice lounge area, where you can sit a bit. As you don't want to relax in the bedroom. Or maybe I just couldn't find it, because my Japanese is not that good... 🙈 I would recommend a stay at this hotel.

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