Atami Keienn

Mandatory fees: You'll be asked to pay the following charges at the property: A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply. We have included all charges provided to us by the property. . Optional fees: Fee for local cuisine breakfast: JPY 3240 per person (approximately) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Reservations are required for massage services. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation. Children 11 years old and younger are not permitted at this property. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Construction is underway at a neighboring building and there may be noise disturbance from the construction work. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Each guestroom is kept vacant for a minimum of 24 hours between bookings. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: The front desk is open daily from 6 AM - 10:00 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 6 PM to receive dinner.. Minimum age: 15. Check in from: 3:00 PM. Check in to: 10:00 PM. . Check out: 11:00 AM. House Rule: No children. House Rule: No pets. House Rule: Smoking permitted.