Unaway Hotel Empire Roma

“Bit too far out”

First impressions were very good especially the room which was a suite. Would say more a 3 star as the towel rail in the bathroom fell apart and within the first hour in the room the door handle fell off the bedroom door. Not enough plugs especially in the lounge area by the bed settee. Took my own… more

First impressions were very good especially the room which was a suite. Would say more a 3 star as the towel rail in the bathroom fell apart and within the first hour in the room the door handle fell off the bedroom door. Not enough plugs especially in the lounge area by the bed settee. Took my own mug as I had read on previous comments the hotel only provides paper cups. Comfortable bed and plenty of space. Breakfast was excellent with plenty of choice from cooked to pastries and cereals. Had a drink in the courtyard in the evenings with friendly staff and the free nibbles were a nice touch. Reception always happy to ring a taxi when needed as did find the hotel slightly too far from the main attractions. A few nice restaurants near the hotel which saved the walk into the centre again in the evening after a long day seeing the sights. Overall a nice hotel but for us a bit too far out.

less

“Very nice stay”

The hotel is situated in a very nice old villa within walking distance from many bus lines. The breakfast is top notch for Italy. Cleaning done every day. Small bathroom. They provide toiletries and slippers on demand. Overall a nice stay and I would visit it again.

“Needs updating more 3*”

The hotel staff are excellent and the breakfast was lovely but the hotel and rooms need to be refurbished as it’s very tired. For a 4* hotel I wasn’t expecting such old outdated bedroom furniture and in our first room the curtain’s were ripped at the top and there were no plug points by the dress… more

The hotel staff are excellent and the breakfast was lovely but the hotel and rooms need to be refurbished as it’s very tired. For a 4* hotel I wasn’t expecting such old outdated bedroom furniture and in our first room the curtain’s were ripped at the top and there were no plug points by the dressing table, therefore we requested to be moved. Our second room was slightly better but the furniture should have been renewed or at least painted. We were staying over Christmas so I expecting to stay in a nice hotel but felt this was more 3* than 4!

less

“Couples stay before Cruise”

Hotel is a typical Italian hotel. Would not rate as a 4 star hotel. Rooms are tired and need updating . Providing no glasses in the rooms but paper cups to have a glass of wine in your room and paper cups to have tea & coffee in room . No milk provided to have with your cup of tea or coffee . I as… more

Hotel is a typical Italian hotel. Would not rate as a 4 star hotel. Rooms are tired and need updating . Providing no glasses in the rooms but paper cups to have a glass of wine in your room and paper cups to have tea & coffee in room . No milk provided to have with your cup of tea or coffee . I asked for mugs & glasses told to go to the restaurant but the man would not let me have any telling me there was an event on and they was for them . This event went on for the days we stayed and seemed to take over the hotel stating guest . Breakfast was plenty full with lots of choice . Staff on reception lovely shame the man in the restaurant let the team down by being so rude when I tried to borrow just two cups and glasses . Would I return to this hotel No .

less