Hotel Capannelle

“Fantastic but room for improvement ”

So this trip was my first holiday as a ‘mature adult’ and the first for me and my partner and I have to say I was pleasantly surprised. The room was large and we were upgraded to a deluxe room for no extra fee which was lovely. We found it easy to get to and perfect for travel into Rome each day. T… more

So this trip was my first holiday as a ‘mature adult’ and the first for me and my partner and I have to say I was pleasantly surprised. The room was large and we were upgraded to a deluxe room for no extra fee which was lovely. We found it easy to get to and perfect for travel into Rome each day. The staff were polite and the environment was friendly. The rooms were cleaned and fresh towels and bedding was brought each day which was lovely. The view from our balcony was also Stunning. However, room service was terrible. We ordered stuff twice and it never came. Often if you wanted something you’d have to go to reception. Also the safe didn’t work which wasn’t a big issue just one to add. Overall it was a fantastic stay and I’d recommend it to young couples for your first time in Rome

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“It was okay but could be improved….”

What we liked ….. the hotel staff were mostly helpful and approachable. They were friendly and pleasant. The gardens were nice, the freshwater pool was lovely and I had it to myself, plenty of available sunbeds. Breakfast was good, lots of variety and the dining area was spacious. The bathroom was … more

What we liked ….. the hotel staff were mostly helpful and approachable. They were friendly and pleasant. The gardens were nice, the freshwater pool was lovely and I had it to myself, plenty of available sunbeds. Breakfast was good, lots of variety and the dining area was spacious. The bathroom was lovely, hairdryer was provided and the bath was great, always plenty of hot water for a bath or a shower. There is a small fridge and a safe in the room. Close to the hotel is a supermarket and a really nice Cuban restaurant, it looks a bit ropey from outside but is actually nice inside and the food was very good! What could be improved…… the hotel is not close to the centre of Rome, the 118 bus stop is close by but you have to buy a ticket BEFORE you get on the bus and they are hit and miss whether they turn up. The hotel don’t provide tea/coffee making facilities in the rooms. The pillows are like bricks, a comfortable pillow would have made a huge difference. The hotel is noisy even during the night people talk and laugh in the corridors. Polite notices would be useful. It would be great if the hotel could have provided an information pack with useful information such as bus/taxi, map etc. It was still 26 degrees but the pool was closed after our first day, if would have been amazing if it could have stayed open for perhaps another couple of weeks. We were badly bitten by mosquitoes whilst in the hotel, my son was bitten 49 times, perhaps this could have somehow been prevented I’m not sure. All in all, the hotel was clean and we did enjoy our stay. With a few small adjustments it would have been really great.

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