Aparthotel Adagio Rome Vatican

“Not as expected, but sweet staff”

We arrived and were rather disappointed with being told that the pool was closed. The staff did not know when it opened again. We chose this hotel outside the city center due to the pool.. so shortly after check in we asked if there was any way we could cancel our stay. A refund was not possible, b… more

We arrived and were rather disappointed with being told that the pool was closed. The staff did not know when it opened again. We chose this hotel outside the city center due to the pool.. so shortly after check in we asked if there was any way we could cancel our stay. A refund was not possible, but they offered an upgrade to a bigger apartment. The way they handled it was very professional! And we apologised for our reaction as the pool opened the next day. The staff were generally very sweet! However there are a few reasons this hotel does not get 5/5: 1. We had booked a hotel room, not an apartment, but it was treated as such. We had to empty the bins ourselves, get shower gel and toiletpaper in the reception and there was no cleaning for the 5 days we were there. 2. The breakfast was boring and had a very, very small selection. It is not properly filled and there is no control on cutlery in the food.. meaning possible contamination. 3. The rooms are nothing like their pictures! They are worn down, old fashioned and with dark heavy furniture. Lamp shades that are broken and askew. A cabinet door in the kitchen was broken. Slight mould under bathroom window. 4. Location - as mentioned, we knew the hotel was not in the center of Rome. If you stay here you have be prepared for the Italian public transport. No timetables and expect canceled busses. It is not uncommon to wait 15-30 minutes for a bus. I might stay here again, I might not.

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“Breakfast can be improved.”

Good hotel but during our stay for a week the swimming pool was closed which was frustrating for the kids The breakfast has limited choice and limited variety and certainly can be improved. There was no room cleaning service and only available as extra charge which we felt was not appropriate. Apa… more

Good hotel but during our stay for a week the swimming pool was closed which was frustrating for the kids The breakfast has limited choice and limited variety and certainly can be improved. There was no room cleaning service and only available as extra charge which we felt was not appropriate. Apartment was spacious.

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“Could’ve been great if it delivered what it promised.”

Pros: - Very friendly and helpful staff, any questions we had they tried their best to help, provided us with a map of the city and how to get around. Helped book airport taxi. - Spacious room, with a good sized balcony. The room was one of the best we had, with access to an okay sized bathroom… more

Pros: - Very friendly and helpful staff, any questions we had they tried their best to help, provided us with a map of the city and how to get around. Helped book airport taxi. - Spacious room, with a good sized balcony. The room was one of the best we had, with access to an okay sized bathroom, table, kitchen area and a large double bed. - Good location for travelling into city, bus stops a couple minutes walk and a train station around the corner that will get you into the centre within 20 mins. You will need to use these, maps will say you’re only a 2 mile walk, but it is massively up/down hill and would take around 40 minutes to the centre. Cons: - Additional charges that aren’t used elsewhere, for example, fresh sheets and towels were additional extras (25+ €) and no coffee, tea or milk was provided, again, this was an extra charge also. We stayed for 5 nights so fresh sheets / towels would have been nice, without the additional charges. There was also a €50 deposit for the room, which I am yet to receive back. - Breakfast was nice, but very repetitive. The selection was the same most days, cereals, some cold meats, pastries and then some options from a continental breakfast. No issues with the quality but having breakfast there 5 times, it would have been nice to have other options like pancakes, porridge etc - Pool. This was the biggest issue of the lot for us, we spent quite a lot more money for a hotel with a pool, considering the weather forecast was 35 degrees all week. We had access to the pool for one day before it had to be shut down for ‘maintenance’ where we were told it was too hot for the pool to be used and too many people were using it and it wasn’t safe. This was heavily frustrating, as we would have chosen a closer hotel to the city centre if it hadn’t been for use of a pool to cool down with the heat. If you are booking for the pool, it may be worth contacting the hotel to see if you’ll be able to use it, especially as the location of the hotel is very quiet with nothing to do, the pool would have been ideal to kill a few hours before going out into the city, but without that option, you were left nothing else to do other than be in your room, or go back out, which in the heat and the need to travel, isn’t always ideal when you want to relax.

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“Pool closed for our entire stay.”

Our stay at Adagio Aparthotel Rome Vatican was a mix of positives and negatives. On the plus side, the staff was friendly and helpful, always ready to assist with any queries or requests we had. The rooms were spacious and offered good views, which added to the comfort of our stay. However, there … more

Our stay at Adagio Aparthotel Rome Vatican was a mix of positives and negatives. On the plus side, the staff was friendly and helpful, always ready to assist with any queries or requests we had. The rooms were spacious and offered good views, which added to the comfort of our stay. However, there were a few drawbacks. The breakfast selection was quite limited and became monotonous, especially if you’re staying for more than three days. This was a bit disappointing as we expected a bit more variety. The most significant issue we faced was that the swimming pool was closed for maintenance during our entire 6-day stay. This was particularly frustrating as we were traveling as three families with six children who were looking forward to spending time at the pool. We had specifically chosen this hotel because of the pool, despite its location being away from the city center. The lack of access to this key amenity was a major letdown for us. Overall, while the hotel has its advantages, the limited breakfast options and the unavailability of the pool during our stay were significant downsides to our experience. It’s certainly frustrating to experience repeated pool closures, especially when this amenity is a key reason for choosing a hotel. If you’ve come across multiple reviews mentioning the pool being closed, it does raise concerns about the hotel's management and maintenance practices. While it's possible that the closures could be due to genuine maintenance issues or staffing challenges, repeated incidents suggest a pattern that might indicate underlying problems. This could be a result of the hotel not investing enough in proper maintenance, failing to hire adequate staff, or perhaps not being transparent about the pool's availability. If you’re planning to stay there and the pool is important to you, I would recommend reaching out to the hotel directly to confirm the pool’s status. It might also be useful to ask them about their maintenance schedule or any upcoming closures to avoid any disappointments. Additionally, considering these consistent issues, you might want to explore alternative accommodations that better meet your needs.

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