Castello Di Spaltenna

“Tuscan charm and hospitality”

We just left Castillo di Spaltenna yesterday after a 5 day stay, we couldn’t have been happier with our decision to stay here. We travelled with friends and all 4 of us got massages which we all loved. The spa is beautiful and relaxing. Food was great, and drinks were made exactly how we wanted. ... more

We just left Castillo di Spaltenna yesterday after a 5 day stay, we couldn’t have been happier with our decision to stay here. We travelled with friends and all 4 of us got massages which we all loved. The spa is beautiful and relaxing. Food was great, and drinks were made exactly how we wanted. A huge shout out to Augustine, our bartender, he was always accommodating and remembered what we liked, outstanding service! All of the staff we met were very friendly and helpful, housekeepers kept our rooms very clean, and always came just at the right times. The resort is a very short walk from town with lots of restaurants for dinner variety.

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“Absolutely Beautiful!”

This is truly a beautiful and special place to stay! The staff was wonderful and our room (Terrace View Suite) was lovely, although be advised that the walls are very thin (you can hear your neighbor blow their nose and carry on a conversation even at quiet talking levels). The grounds and view... more

This is truly a beautiful and special place to stay! The staff was wonderful and our room (Terrace View Suite) was lovely, although be advised that the walls are very thin (you can hear your neighbor blow their nose and carry on a conversation even at quiet talking levels). The grounds and view are exquisite, (breathtaking) and the spa looked fantastic (I regret not scheduling a spa day!) The location made a great base to explore all of Tuscany, with most towns and sites we wanted to see within a 10 - 90 minute drive. We would NOT recommend dining at La Terrazza (it was pretty horrible - the worst food I recall having in years dining out) but they do have a Michelin starred restaurant, Il Pievano worth considering. Overall I would stay here again, but perhaps request the Terrace View Suite on the end so that we only had one shared wall, to keep the noise down!

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“Experience out of the ordinary”

I had dinner with Amici and I would say that we had an experience out of the usual canons. Dishes well executed and balanced in taste. The room directed by the MAITRE Angelo I would say in a masterful way, where he immediately puts you at ease with discretion and professionalism Well done every... more

I had dinner with Amici and I would say that we had an experience out of the usual canons. Dishes well executed and balanced in taste. The room directed by the MAITRE Angelo I would say in a masterful way, where he immediately puts you at ease with discretion and professionalism Well done everyone, thank you for this experience. Highly recommended.

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“Attitute Attitude Attitude - big issue”

The castle is beautiful on the outside, with well-maintained grounds and one of the nicest pools I've seen recently. The spa area is also very nice. However, the rooms are disappointing. The furniture is old, and the decor looks dated. Despite this, the rooms are clean, and the bathrooms are nice... more

The castle is beautiful on the outside, with well-maintained grounds and one of the nicest pools I've seen recently. The spa area is also very nice. However, the rooms are disappointing. The furniture is old, and the decor looks dated. Despite this, the rooms are clean, and the bathrooms are nice. I have stayed in many five-star hotels, and this one is just okay. There are two restaurants on the premises, one of which is Michelin-starred. We did not eat there because the staff was extremely rude and condescending. We were poorly received by a very rude woman who is the sommelier, Miss E. Her behavior ruined our evening. Instead, we dined at the Osteria restaurant with a garden view, where the staff was much friendlier, and we felt welcomed as one should at any venue, especially a five-star hotel. The view was far more interesting than the internal castle court, which was hot, cramped, and had a very unwelcoming staff. The sommelier later came to our table at the Osteria, supposedly to apologize, but her confrontational attitude only made things worse, further ruining our dining experience. Overall, the castle is not worth the money. There are better places to stay with less attitude from the staff. Instead of apologizing, she made her very unprofessional attitude our problem trying to say she had lots to do and we were the issue because we interrupted her work which was in no way true. This is truly unacceptable behavior for a five-star hotel. I will never stay there again. If this attitude towards clients is accepted by the hotel managers, then there is a huge problem with how the hotel is run.

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