Starhotels Du Parc

“Great location & a room upgrade!”

We had a wonderful 3 night stay here. We were given a room upgrade to a junior suite, which was huge & equipped with everything we could possibly need - minibar, coffee machine, bath and shower, separate space in the foyer for our luggage and a huge lounge area. Bottled water was provided daily and… more

We had a wonderful 3 night stay here. We were given a room upgrade to a junior suite, which was huge & equipped with everything we could possibly need - minibar, coffee machine, bath and shower, separate space in the foyer for our luggage and a huge lounge area. Bottled water was provided daily and there was a pillow menu to ensure a perfect night’s sleep. Although located outside the old town, there is direct access into the large park behind the hotel and from there it’s a very short walk along shady paths to the Giuseppe Verdi bridge that leads directly into the city centre. The park itself is very popular with locals and tends to be quite busy well into the evening so it’s a safe walk at any time. The hotel is also only a short walk from the railway station. We did not eat at the hotel, but there is a restaurant and a separate buffet area AND a bar with plenty of seating. Staff were helpful and friendly and we could not have had a better stay.

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“Fully as expected. Everything was good.”

Large comfortable room with Pillow-menu ❤️ Good breakfast. Friendly service and easy check-in and -out. Some free parking spots if you check in not too late. Good walking distance - 10 min. - to city centre. Good wifi. I would choose this hotel again for private or business.

“Fantastic value . Great food, grumpy reception, huge clean rooms”

The hotel is a slightly odd mix of 1980s outside and classic inside . The room was beautiful, very spacious with a huge bathroom lots of storage with proper hangers, tea making and lovely bathroom products and a huge bed with pillow menu. An unattractive view over a water works , at the side of … more

The hotel is a slightly odd mix of 1980s outside and classic inside . The room was beautiful, very spacious with a huge bathroom lots of storage with proper hangers, tea making and lovely bathroom products and a huge bed with pillow menu. An unattractive view over a water works , at the side of a nice park. The air con is OK, not great, the bed comfy. The breakfast is fantastic value with a large range ( avoid the orange juice ) . The coffee and food options are plentiful and delicious. We had small problem with the bath which was very quickly resolved. The reception staff are either exhausted or dis- interested. We arrived and asked about visiting a nearby shopping outlet , or going into town. We were given vague information, turned out everything was closed as it was a festival day. With the festival happening right outside the hotel ! . I'd expect reception staff to know this, and tell me the town is closed, and advise me . No one in reception has smiled once . Dining room staff were friendly. The hotel is 10 minutes stroll from the old town , but reception need to tell guests to go round the back of the hotel to cut through park . The parking on site is easy, and the hotel was fantastic value for money. We would come back , its spotlessly clean and the room was lovely. Some rooms look out onto the back of the adjacent building which wouldnt be nice , our room was a superior double and well worth it !

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“Not Up to 2024 Standards”

This hotel may have old-world elegance, but in my experience was lacking in modern amenities. The hotel entrance has two small stairways leading up to the front door and reception, but no ramps. A plank with non-slip material was laid on top of each set of stairs, precariously perched at a 45-degre… more

This hotel may have old-world elegance, but in my experience was lacking in modern amenities. The hotel entrance has two small stairways leading up to the front door and reception, but no ramps. A plank with non-slip material was laid on top of each set of stairs, precariously perched at a 45-degree angle, which was not helpful with 50+ lbs of rolling luggage. No Bellhop nor Doorman was provided for assistance. The location is not ideal without a car, you need to walk through the Parco Ducale to access the City Center, which is a gated park that closes at particular times and I did not feel safe returning alone after dark. I arrived on a Thursday afternoon, and was surprised that the Canova Restaurant had already closed for lunch at 2:30 pm. I went to the Canova Bar instead, where I waited 15 minutes for a bartender to appear from a door behind the bar. No food was available, but I was able to have a cocktail, which was served with complimentary snacks. My later visits to the bar were unsuccessful as there was no bartender available for service, even during their listed Open Hours. I went back to the restaurant at 8:00 pm (it opened at 7:30 pm), and after wandering around searching for the "entrance," was greeted by a server who told me that they were serving a private party of 15 people. I asked if I could have a table in the restaurant as well, and it seemed to inconvenience the waiter. Nevertheless, he set up a table for me and there were a few other diners in the restaurant outside of the private party. I ordered the Pork entree, which they were out of. They were also out of the Prawns entree and the Steak entree (interestingly, the party of 15 people WAS served steak as part of their meal). Out of 5 entrees total, they were out of 3 - leaving a vegetable & cheese dish, as well as a Sea Bass entree. I ordered a mixed salad, which was served with greens on the bottom, a few slices of tomato, and three HUGE piles of shredded carrots - orange, yellow and red. It was more of a carrot crudité than a salad. I also chose a first course - translated to English on their menu as a "Risotto with shellfish and lemon bisque." When the dish was served, there was no shellfish, in fact, no protein at all. Apparently, the bisque was made from shellfish and lemon - but that was not communicated well on the menu. Unfortunately, in all of the meals that I had during my time in Italy, this was the most disappointing. Inside the room, the mini-refrigerator was not even remotely cold. The thermostat in the room was set at 20-degrees Celsius, or 68-degrees Fahrenheit, which was quite chilly for this Florida girl. Even though I adjusted the thermostat several times, the temperature never increased in the room, and remained at 20-degrees for my 3-night stay. The towel warmers were inoperable. The bathtub was a mere 12 inches (30.5 cm) wide at the bottom (though the bathtub flared to a larger width at the top of the tub), which my derriere did not find particularly comfortable. The bathtub faucet did not work, so to fill the bathtub, one must use the handheld shower attachment, which significantly cools the water. The hairdryer requires one to press the "ON" button down the entire time during use. There was no iron nor ironing board provided in the room. In order to summon the elevator, one must press both the Down arrow button AND the Number of the floor above the Down arrow button outside of the elevator, a point that was not communicated by the front desk staff and led to frustration when trying to use the elevator for the first time. Lastly, the walls were paper-thin. I could hear the Guests next door coughing at night, as well as their cell phone alarm in the mornings. At approximately 9:00 am every morning, the doors in the hallway began to slam. Now, these are beautifully appointed heavy wooden doors with brass hardware, but how many Guests could possibly be coming and going at 9:00 am? I later learned that the door slamming was not Guests, but rather the Housekeeping staff. In addition to letting doors slam behind them, they would also ram the floor cleaning machine into the walls and baseboards as they cleaned, which created quite a bit of unnecessary noise in the mornings. The noises also emanated from the rooms above me when they were cleaned. The positives: the rooms were very clean (though the hallways remained littered with crumbs and debris during my stay). The sheets were soft and had clearly been pressed.

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