Stelle Hotel The Businest

“Room and staff are excellent, location and breakfast just OK”

Preamble: My family of 5 (2 parents, 2 adult children and a teenager) stayed at this hotel in 2 rooms - 1 double and 1 triple, in late July 2024. The hotel was chosen for us as part of an Air Canada Vacations "Discover Italy" package by choosing "4 star accommodations." AG Boutique was the tour ope… more

Preamble: My family of 5 (2 parents, 2 adult children and a teenager) stayed at this hotel in 2 rooms - 1 double and 1 triple, in late July 2024. The hotel was chosen for us as part of an Air Canada Vacations "Discover Italy" package by choosing "4 star accommodations." AG Boutique was the tour operator that booked the hotels for us. Upon arrival, the front staff greeted us warmly (in English) and provided us with all the information we would need for our stay, including the 'city tax" of roughly 6 Euros per person, per night that would be in addition to what we already paid. Unfortunately, our rooms were not ready upon arrival but the front desk kept them secure for us while we went out for our afternoon excursion to Pompeii. Our two rooms were near each other and very spacious! Unfortunately, my three adult/almost adult children were unhappy to see that the "double" bed in their room could not be separated so that they could have 3 singles instead. The washroom in both rooms were spacious with large walk-in showers. However, there was essentially no counter space for toiletries. Breakfast included pastries, cereal, yogurt, fruit, meats, bread, etc. Comparing to the other hotels we stayed at, I'd say the offerings were typical for the area. However, the coffee machine would not work consistently and the drinks I tried from it were not that great. With respect to the location, this hotel was a 2 minute walk to the train station which was very convenient for us. For one of our tours, we needed to catch the "subway" to get to the meeting point (the pier for the Ferry to Capri) and once we learned where we were going, it was cost effective (1.5 Euros per person each way, if I recall correctly.) While I felt safe the entire trip, I got the impression that this hotel was not located in the nicest part of the city. Perhaps that's why our tour operator had us going to the surrounding islands for the days we were there? Overall, we were very happy with our stay and felt we got our money's worth.

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“Beware if you want basics”

Air conditioner is a mess Noisy Lousy at cooling Note Want a safe key Have to ask Want a safe bigger than a tiny box Good luck Want instructions to run AC. Good luck Want a shower head that’s not pulling off the wall and needs to be cleaned out so it falls and doesn’t spray all over the floor Good… more

Air conditioner is a mess Noisy Lousy at cooling Note Want a safe key Have to ask Want a safe bigger than a tiny box Good luck Want instructions to run AC. Good luck Want a shower head that’s not pulling off the wall and needs to be cleaned out so it falls and doesn’t spray all over the floor Good luck Want internet. Re boot modem in room. Good luck Signal then awful TV gets 7 channels 2 don’t work Front desk guys busy surfing phones. Poor English This is a 3 star property maybe

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“Clean comfortable room in 105. Not many restaurants about.”

We chose the Srelle as it was close to the station and wrongly assumed there was a train from the airport into Naples. There isn't we got a bus instead dropping us off at Garabaldi wjlhich was handy as you walk through and can walk to the back of the hotel. The hotel itself was fine easy to find f… more

We chose the Srelle as it was close to the station and wrongly assumed there was a train from the airport into Naples. There isn't we got a bus instead dropping us off at Garabaldi wjlhich was handy as you walk through and can walk to the back of the hotel. The hotel itself was fine easy to find first impressions friendly receptionist greeted us we were in room 105. Not huge but it was fine for four nights. The room was clean bed comfortable and the pillows were perfect for me. Only two tea bags and no free water!! There are drinks in the fridge. It was convenient for the train as we went to Palazzo Reale, Herculaneum and Pompeii. The area itself is grotty not many restaurants but snack bars are plentiful. It's not ideal if you want pleasant surroundings for dinners but ideal as a base. Receptionist translated a message for us which helped us move onto our next destination. Breakfast was mediocre mostly cake, a selection of ham and cheese slices. Fruit juice is watery tea and coffee plentiful.

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