Hotel Excelsior Splendide

“Would stay again”

Wanted to experience Lake Como and wasn't sure whether to stay in Varenna or Bellagio. First booked a basic place in V. but saw that the Excelsior Splendid wasn't much more and had a great lake view, so figured that was the way to go (about $190 in advance in Oct, not prime pool time). We got our r… more

Wanted to experience Lake Como and wasn't sure whether to stay in Varenna or Bellagio. First booked a basic place in V. but saw that the Excelsior Splendid wasn't much more and had a great lake view, so figured that was the way to go (about $190 in advance in Oct, not prime pool time). We got our requested room on a higher floor with a view and the gal at the front desk was kind enough to offer me her umbrella as we couldn't check in yet and it was pouring. As even the haters will say, you couldn't ask for a better location with lots of eateries nearby plus it's so close to the docks for the ferries. We just had a coffee at the outdoor restaurant across the way, would be nice to have a bar in the big lobby. Can't really remember breakfast but I think it was decent. I was sick the two days there so didn't sleep well but the room was fine, bathroom better than fine (altho small shower). Yes it's a little dated and could use some sprucing up, but it's a grande dame of a hotel and it's nice to stay in those places once in a while. Just look at the lobby pics.

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“Nice Hotel right near the lake and near the ferries.”

I was late planning our trip and looking for a hotel in Bellagio. I didn't had many options left but the price and especially the location appealed to me and I made a booking at Hotel Excelsior Splendide. We were not disappointed. The location is ideal. Right near the ferries and at the border of … more

I was late planning our trip and looking for a hotel in Bellagio. I didn't had many options left but the price and especially the location appealed to me and I made a booking at Hotel Excelsior Splendide. We were not disappointed. The location is ideal. Right near the ferries and at the border of the lake. No stairs to climb to get to the hotel. The hotel staff was very nice during our stay. They have a nice breakfast buffet which was included in the price. I thought I booked a room with a lake view but apparently the hotel told me they didn't get that info. I'm sure it was the fault of the booking agency. Would have been nice but it was ok as we didn't spend much time in the room. The room was nice and the bathroom was all redone and had everything we needed. All in all a very good experience and I would definitely recommend this hotel to anybody.

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“3.5 star hotel with 4 star service and staff”

The location of this hotel is fabuIous, being right on the lakeside facing the lake. I would rate this as a 3.5 star (rather than 3 star) hotel with 4 star service and 4 star staff. The hotel's former magnificence when first built is evident throughout the building. Our two rooms were both very sp… more

The location of this hotel is fabuIous, being right on the lakeside facing the lake. I would rate this as a 3.5 star (rather than 3 star) hotel with 4 star service and 4 star staff. The hotel's former magnificence when first built is evident throughout the building. Our two rooms were both very spacious, the beds were comfy, the aircon was a blessing and the rooms were absolutely spotless as they were cleaned every day and fresh towels provided. Despite some of the negative comments seen on here, we found the breakfast to be fine. There were a few tiny niggles, such as no tea/coffee making facilities or fridge in the rooms and limited toiletries, but these paled into insignificance compared to the excellent service provided by the wonderful, helpful staff. For example I couldn't work my blind and someone came immediately to help; my friend's safe wasn't working properly and they replaced it completely the same day. We had a very early pick up on our last day and the staff kindly provided breakfast for us before we left. The two ferry terminals are within a 3-4 min walk. The hotel 'cafe' which is open most of the day, as well as the hotel restaurant which serves evening meals, are both right across from the hotel. Would I stay there again? Yes I would.

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“Position opposite lake”

Lovely looking 3 star hotel built in the early 1900's and situated yards away from the lake and nearly opposite Pier 3 for ferries, there are 3 piers in Bellagio, all minutes walking away from the hotel. This is a typical old style Italian hotel which is quite basic and very clean, although the sh… more

Lovely looking 3 star hotel built in the early 1900's and situated yards away from the lake and nearly opposite Pier 3 for ferries, there are 3 piers in Bellagio, all minutes walking away from the hotel. This is a typical old style Italian hotel which is quite basic and very clean, although the shower unit was very small in the bathroom. Limited breakfast selection. Staff friendly and very helpful with any query.

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