Hotel Metropole Suisse

“A home away from home in Como”

We would like to highly recommend the Hotel Metropole & Suisse in Como. This is our third visit and we had a fabulous 6 night stay in a lovely spacious room. The hotel is perfectly located, has a great restaurant and the staff are professional and friendly. And, Como is just fabulous! A special… more

We would like to highly recommend the Hotel Metropole & Suisse in Como. This is our third visit and we had a fabulous 6 night stay in a lovely spacious room. The hotel is perfectly located, has a great restaurant and the staff are professional and friendly. And, Como is just fabulous! A special thank you to Domenico Trocchia for his kindness and assistance during our stay. We will definitely be returning. John and Julie Glasson

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“Nice Stay”

Great location and service, the room was very original and right at the front of the building, however was surprisingly quiet. The hotel were able to fit us in for an additional night at late notice which was great. The bed was very comfy and a great breakfast buffet

“3 Star Hotel Masquerading as 4 Star”

Another 3 star hotel masquerading as 4 star which makes us incredibly suspicious of the Italian hotel rating system. The hotel is in a excellent location close to the Lake & Como ferry terminal which is its main (some might so only) feature. The front desk staff were mostly helpful & pleasant, pro… more

Another 3 star hotel masquerading as 4 star which makes us incredibly suspicious of the Italian hotel rating system. The hotel is in a excellent location close to the Lake & Como ferry terminal which is its main (some might so only) feature. The front desk staff were mostly helpful & pleasant, provided useful information about local attractions & were able to assist with restaurant & taxi bookings. However couples are given only one key to the room that is expected to be handed-back every time you leave. Too bad if one goes out & one of you is asleep in the room with the key! The reception area itself was more like a hostale than any hotel, closing the front door with shutters after midnight (seriously) so that you had to buzz the receptionist who peered out through a stencil shaped peephole in the shutters before letting you in. The bathroom in our room had been recently renovated, however the water pressure was poor, the shower nozzle was cheap & either rained like a firehose from the centre or dribbled. And amazingly in spite of what looked like a recent renovation, there was nowhere in the shower to place soap or shampoo except on the floor. The room self was a reasonable size with a view across the adjacent square & a king bed. However the decor was incredibly dated (think bubbling wallpaper, including on the timber wardrobe doors!) & the TV was archaic with buzzing audio which made it unwatchable. Additionally there were no tea or coffee making facilities in the toom & the bath towels provided were made of seersucker instead of towelling, i.e. exactly the same material as teatowels. Fine if you’re planning on rinsing a dinner-set, but not so comfortable for humans. The breakfast was OK, but nothing exceptional. The coffee machine delivered truly awful coffee, however as we discovered on our second morning, the somewhat disorganised breakfast servers (if requested, this isn’t offered as it should be in 4 star hotel) would arrange somewhat better coffee on request from the kitchen. On a further note there is currently significant construction work occurring on the waterfront immediately in front of the hotel which obstructs views of Lake Como from the restaurant/breakfast room. Not the hotel’s fault certainly, however something that you might wish to consider if you are planning to book this hotel because It’s views.

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“Hotel is good, better than average”

This hotel was a short walk (around 850 metres) from the train station so no need for a taxi. The location is fabulous, a very short distance from the ferries and close to the funicular railway. There is construction across the road from this hotel, however, it didn’t seem noisy. It is an old hotel… more

This hotel was a short walk (around 850 metres) from the train station so no need for a taxi. The location is fabulous, a very short distance from the ferries and close to the funicular railway. There is construction across the road from this hotel, however, it didn’t seem noisy. It is an old hotel but the ensuite has been modernised. Staff are friendly and helpful. Buffet breakfast is okay. Bed was okay but not totally comfortable. Tea/coffee making facilities would have been welcome in the room. We do miss our cuppa. Shower pressure was low and water not hot. It is better than average but ratings allow only average or very good so I’ve gone with average. Really excellent location which would make me recommend this hotel to friends.

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