Albergo Terminus Hotel

“Great Hotel”

We were travelling on a tour with ten other people and this was the best hotel we stayed at by far. Lovely spacious room with lovely linen and partial view of the lake. Large well equipped bathroom with toiletries, bathrobes and even a walk in robe. Good breakfast and close to all restaurants

“Acceptable, what you get is Location!”

The approach will truly put you off. Right across from the ferries, which, while convenient, is far from charming. The hotel feels like an upscale pensione. Rooms are small, not a deal breaker, as they often are everywhere in Italy (at this price point) But the bathroom, ugh! Teeny, tiny - no place… more

The approach will truly put you off. Right across from the ferries, which, while convenient, is far from charming. The hotel feels like an upscale pensione. Rooms are small, not a deal breaker, as they often are everywhere in Italy (at this price point) But the bathroom, ugh! Teeny, tiny - no place to put toiletries. Worst of all is the bathtub/shower situation. You are taking your life in your hands every time you attempt a shower or a bath. Dangerously slippery and narrow! Husband & I both almost slipped even while taking precaution. What else: public areas nice enough if modest. Very good breakfast spread (though spoiled milk one day in my cappuccino). Staff: waitstaff for breakfast & cocktails, very accommodating, front desk nice enough, tried to provide info requested, but not always accurate (hours of operation or locations, sometimes off base). What you do get is cleanliness, and a fabulous location to get around to the lake towns (as mentioned: ferries are steps away),, the main square & the other sites in Como.

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“No Apology !”

Perfect location Tons of History The hotel is clean and the reception along with the concierge were very accommodating Our breakfast was outstanding with a nice selection of Food Unfortunately, on Friday nite the hotel hosted a Party that was directly below our 3rd Floor Room It started around… more

Perfect location Tons of History The hotel is clean and the reception along with the concierge were very accommodating Our breakfast was outstanding with a nice selection of Food Unfortunately, on Friday nite the hotel hosted a Party that was directly below our 3rd Floor Room It started around 7pm and the high volume noise and partying went on till almost Midnite (5hrs of yelling, screaming and singing) We politely complained twice on the phone (my wife) and then once in person (myself) and they absolutely ‘refused’ to do anything This was unacceptable and showed us that they could not care less about the clients that paid a lot of money to stay in their Hotel Even though the Hotel had many good characteristics…………this Saturday nite experience put a real black mark on our stay only because the General Manager refused to address the situation We do not recommend this Hotel there are others along the main road that you need to consider first before you consider Albergo Terminus We didn’t even get an apology!!!

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“Not a Lake Como view”

Lake Como has been in my dreams for many many years. Unfortunately this hotel was chosen for us as a pre extension for a river cruise we were doing. I had high expectations and they were mostly not met with this hotel. We arrived to hotel at 8:30am after an overnight flight from the east coast of U… more

Lake Como has been in my dreams for many many years. Unfortunately this hotel was chosen for us as a pre extension for a river cruise we were doing. I had high expectations and they were mostly not met with this hotel. We arrived to hotel at 8:30am after an overnight flight from the east coast of United States. Every time we have traveled our room has always been ready. However, this was not the case. Long story short our room was not ready until 2:30 even though there were people checking out from the moment we arrived continually. We even tried to upgrade to any available room and would have paid anything but the staff at front desk was just not nice nor helpful. We went back every 1-2hours as we were exhausted but no room. What is equally annoying as nothing was made available to us. I believe breakfast was being served but that was not offered. Waters were not offered. They did take our luggage but we really wanted to freshen up but could not. There was also a “host” there from our river cruise and he was equally as useless. He did not provide any guidance as to where to go, what to see, so after sitting in lobby for an hour and half we went out and got gelato. Finally when room was available I believe we got worst room, 309, as was next to elevator and view was of an alley filled with garbage and recycling. And yes, very noisy as garbage and bottles dumped throughout night. We tried to change but again staff not helpful. The size of room fine, but shower was all glass with two movable panels so you could not rest against a solid surface, Also hair dryer attached to area by sink was so heavy it was impossible to hold high over head to use. Breakfast buffet was lovely in a garden setting……wish we were directed there while waiting for room. Had dinner and food was good but service was very lacking and disjointed. Location wonderful. I think his could be good hotel but believe wait staff and front desk need better guidance.

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