Camping Bella Italia

“Good holiday but basic accommodation a let down”

Our first holiday abroad as a family with a 4 year old. I'll start with the positives, the site itself was ideal. There were lots of different pool areas, some with slides and splash areas and other just small shallow pools. Obviously the pools with slides are busy and it was difficult to get a s... more

Our first holiday abroad as a family with a 4 year old. I'll start with the positives, the site itself was ideal. There were lots of different pool areas, some with slides and splash areas and other just small shallow pools. Obviously the pools with slides are busy and it was difficult to get a sun lounger (this was during term time so I imagine this would be a lot worse during the holidays). The normal pools were nice and quiet. There were lots of different play areas for kids around the park as well. The site itself was really clean and couldn't fault the staff. We eat at 4 out of 5 restaurants and they were all nice and reasonably priced, especially considering you're pretty much a captive audience. The site "supermarket" was good with a bakery and fresh meat and cheese and again it was reasonably priced. Onto the negatives, we stayed in an Ibisco apartment and to say it was basic would be an understatement! We'd seen photos so thought we knew what to expect but it was worse than the photos. The apartment as a whole was dated, the shower leaked everywhere, the microwave didn't work at all, the curtains didn't cover the windows so it was difficult to sleep, the walls must have been made of paper as you could hear everything from the other apartments and there were ants everywhere. Overall, it was a good holiday but we wouldn't go back due to the accommodation

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“Experience”

The campground is in a good location, it has everything you need but is WAY TOO CROWDED, we stayed for 2 nights and payed €175 a night couldn’t use the pools as the place was like cattle market I mean we couldn’t find a spot for our towels it was that crowded, we also complained before writing th... more

The campground is in a good location, it has everything you need but is WAY TOO CROWDED, we stayed for 2 nights and payed €175 a night couldn’t use the pools as the place was like cattle market I mean we couldn’t find a spot for our towels it was that crowded, we also complained before writing this review giving them the opportunity to say SORRY about this issue but they didn’t they just said they have rights from the government to have the place this crowded (which in my opinion is the most ridiculous statement ever) it gave me the insight that they don’t care that your stay was unsatisfied and they have rights to have an overcrowded pool all day. I mean the only reason people come to a place like this is to enjoy the facilities but that wasn’t the case for us. They didn’t apologise, they just were defending themselves which is just unbelievable. You think a family campsite would care about their customers and having a good experience here but they don’t! This has really made me angry and even if they just said we are sorry that this wasn’t a satisfying experience and we recommended coming back at a time of year it’s not as busy. Not acknowledging the issue at all. I think this place is that busy they don’t care about the customers experience and don’t care about complaints because they are eating that much money is all they care about! I would suggest using a family friendly campsite as this is not a campground that has care for there customers all they care about is money!!!!! I will NEVER EVER GO here again!

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“Good in its day”

I really wanted to like Bella Italia as I had heard great things from friends and family however my own experience didn’t match up. This is a tired and as stated in a previous review “Rammed To The Rafters” resort. We stayed in a three bed mobile home through euro camp, the kitchen/living area ... more

I really wanted to like Bella Italia as I had heard great things from friends and family however my own experience didn’t match up. This is a tired and as stated in a previous review “Rammed To The Rafters” resort. We stayed in a three bed mobile home through euro camp, the kitchen/living area were decent size and layout, the kids rooms fine, however the main bedroom was so infuriatingly small (you couldn’t even stand to change your clothes). There is a toilet room (just a toilet!) and a shower room (shower and sink) which were fine, however it did get annoying having to cross the mobile home to wash your hands after you use the toilet! The mobile home offered zero privacy with every window being overlooked by a neighbour in extremely close proximity. It was clean on arrival but for some reason felt damp for our entire stay. The site in which the mobile was on appeared unkept. If I were to ever return, which I believe is doubtful, I would try the bungalows as they appeared to have a little more privacy and appear to be situated in a safer area for small kids (no cars driving). The restaurants on site are good with the exception of the food served at the pool area which is vile. Which brings me on to the pool itself, be prepared to queue from 8:30am outside the gates at the pool in order to get a sun bed. I only braved the queue once (on day 7) after days of having no bed and most importantly no sun shade for the kids. I watched as grown men and women sprinted once the gates opened to get a sun bed (or several beds in some people’s cases) There has to be a better way of running this?!? The best thing about Bella Italia camping is its direct access to the lake through several gated areas within the site. Here you can access the town of Peschiera which is fabulous and a 10 mins walk away along the stunning lakeside. There is also an on site train service from the site to Peschiera which is very handy and the kids loved it. We had an unfortunate dealing with a Staff member in the reception area who provided us with the wrong information regarding how to get to Garda land which ruined our plans on the day and upset everyone. We end up waiting for over an hour at the wrong bus stop with two small kids in the heat and in the end had to abort our plans. We even double checked with this particular staff member during our wait for the bus and they assured us that we were at the right stop and that the bus was running late. So to wrap it up, I think this resort in its day was probably the place to be but today, it appears to be just a money making machine. It’s obvious that they have just packed as many mobile homes caravans etc in to whatever space available. It needs more maintenance to the grounds around the mobile homes and the kids play areas could do with a revamp.

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