Hotel Drago - Garda Lake Collection

“Would rate good rather than very good. Enjoyed our stay at Hotel Drago, but half-board option needs drastic improvement.”

We really enjoyed our stay at Hotel Drago. The staff were all very friendly and our room overlooking the lake was really nice and big. In the main it was good value for money and we would stay again. Following some negative reviews, it is clear that they have made improvements, and it looks like… more

We really enjoyed our stay at Hotel Drago. The staff were all very friendly and our room overlooking the lake was really nice and big. In the main it was good value for money and we would stay again. Following some negative reviews, it is clear that they have made improvements, and it looks like they have installed new air conditioning, our's worked perfectly. There were posters around encouraging feedback on Trip Advisor so that they can continue to improve, which is good to see. My only negative feedback was with the half-board option. The menu was unimaginative and poor value (€20 per person per night). Some items were repeated, and whilst I eat pasta, it isn't my favourite food. So a first course of pasta with either a simple sauce or a very sparse sprinkling of minced beef wasn't a great experience. Second course tended to be a piece of meat with either roast potatoes or green beans. On 2 consecutive days it was; day 1, two slices of pork with green beans, day 2, a pork chop with green beans. (I noted on the menu selection that the green beans on day 1 were cold. So on day 2 they pointed out that they were hot!) The deserts were OK though (although the seasonal fruit was 2 hard nectarines!) I make better 'Italian style' food at home, so disappointing that I couldn't experience any passion from the chef! We observed that the restaurant was very quiet, other than when a coach party were staying at the hotel. Only a few couples who had seeming prepaid for the half-board were regular each night, but looking at the plates only partially eaten on the other tables suggested they weren't impressed either. With having to select the choice for the next day from a limited menu, surely the quality could be improved as there should be little waste. Rating system doesn't have 'good' which is what I would say our experience was (rather than very good)

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“Reception ladies were unfriendly, view was pretty”

The view from the balcony was beautiful. However, the air conditioning in our room (and our traveling buddies’) room didn’t work. We had +30c in the room and the reception ladies didn’t do anything. Also, the ladies at the reception were unfriendly, they didn’t even greet us when we walked by each … more

The view from the balcony was beautiful. However, the air conditioning in our room (and our traveling buddies’) room didn’t work. We had +30c in the room and the reception ladies didn’t do anything. Also, the ladies at the reception were unfriendly, they didn’t even greet us when we walked by each day. We stayed for 5 nights and the first two nights were horrible, we couldn’t sleep because it was so hot in our room! We had to shower in the middle of the night. Giovanni from the hotel staff was very friendly and helpful. Our vacation would have been ruined without him!

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