Poiano Resort Apartments

“What a week.”

Hotel Poiano The room, we stayed in a junior suit, there was potential to have 4 of us going however my son couldn’t get a flight therefore it was three- 2adults & 1 16yrold. Plenty of room for 4. So clean. Beds comfy. Son was on the sofa and said it was comfy, he slept well. There are no tea... more

Hotel Poiano The room, we stayed in a junior suit, there was potential to have 4 of us going however my son couldn’t get a flight therefore it was three- 2adults & 1 16yrold. Plenty of room for 4. So clean. Beds comfy. Son was on the sofa and said it was comfy, he slept well. There are no tea/coffee facilities in the room. Two prong plugs. TV with multiple channels. We did have to walk up a steep hill to our hotel room, this was challenging after a few “Spritz”, we did laugh! Nice veranda overlooking pool and lake. The view was incredible, I won’t get over it and found myself gravitating there at each return to sit and look. Breakfast- the scrambled eggs! Oh my goodness! Caters for all, we took a few bananas for the day. This is your chance to get a hot drink with your breakfast. You can also purchase separately from bar at a cost. Tea/Dinner- you get a set menu on a leaflet the night before, choose which meal you would like. You can select which preferred time you want to eat. 7pm- 8.30pm. There was one night our teenager struggled to find a selection he would like and we asked on the leaflet if he could have a kids meal, they gave him a bigger portion and no starter, he was perfectly happy with this and was shocked to see how accommodating they are. The food is Italian. You are in Italy, you don’t get cheeseburgers or mac and cheese. Try new food, you’ll be ok and if you have allergies, they accommodate this too! The meals are meat, fish or vegetarian options for both starter and main meal. You get salad bar every night with breads and oils if you wanted. Desert is buffet. The tiramisu!!! The bar, waiters friendly and make such a good lemonchello spritz, in-fact anything that ends in the word spritz! Checking out was easy, we did this the night before and needed to be done before 10pm, you have to pay local taxes in CASH. The pool- It’s an OLYMPIC sized pool, there’s three lanes for swimmers the rest is for us to mess around in and it’s fantastic. You get a token to exchange for pool towels. The pool bar is cheaper than hotel bar however the wait time for food when busy is long, so long, it took us an hour and we went in May half term. There were two people, one serving the other cooking. Fortunately, we had packed snacks in our suitcase and had a few bits that we’d bought in Garda. We didn’t return to this bar, I’d say this was a negative on the hotel/bar for not staffing adequately, it certainly had no reflection on the polite lady serving and the man who was cooking. Other activities- we didn’t try the gym, spa, golf, kids mini club or tennis because we didn’t want or need to. Free shuttle- could do with starting a little earlier and a speak times there needs to be more than one running. For us, this was the only negative. Out of 7 days of a fantastic holiday, it was only this and it wasn’t that huge of a deal, we just waited. On the days we wanted to be off earlier we had the choice of getting a taxi or waiting for shuttle at 9.45am ish and being first in the que. It’s a VW transporter and seats 8 guests. Kiddies will usually sit on parents knees like the 80s. There is a 30 minute walk into Garda down hill, up on the way back. 15€ ish for a taxi. You will struggle for a taxi on Sunday night! Would we stay again? YES, we would. We loved our stay and it’s been one of the best places we stayed and travelled too. Already looking for next year.

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“Lovely first stay in Garda”

We had a great holiday, stayed in an 2 bed apartment with bed and breakfast. There was 5 of us and was plenty of room and everything you needed for self catering. Although we had taken European plugs with 2 prongs but all the sockets were 3 prong except the kitchen and a bathroom so we did strug... more

We had a great holiday, stayed in an 2 bed apartment with bed and breakfast. There was 5 of us and was plenty of room and everything you needed for self catering. Although we had taken European plugs with 2 prongs but all the sockets were 3 prong except the kitchen and a bathroom so we did struggle so i recommend getting 3 pronged adapters. There is bedding and towels and complimentary toilet paper but these are not changed are not replenished on self catering. Rooms had comfy beds, air con, dressers, wardrobes so place for belongings. The resort is spread over a distance up the mountain, our apartment was at the bottom near the entrance and the road is uphill to the hotel/reception which can be tiring in hot weather especially the steps at the top so anyone with mobility issues or small children could enquire about accessible accommodation. Also bare this in mind if you book a mountain or lake view, we had mountain but the lake is visible from the pool/ hotel or better yet its a 5 minute drive away Breakfast was buffet, same each day, lots to choose from but again not really rotation on choice. Pool is a perfect size with plenty of loungers. Its equal depth each end of about 1.45m. You receive 1 pool towel per guest and return at the end of your stay. There is changing room and toilets underneath the pool which is super handy. Pool bar has food aswell as drinks charged to room. were never in during the day as we had trips or pool days so it was really a base for us but made good use of the terrace in the morning and evening. Staff were generally friendly and helpful, there was always maintenance of the grounds during our stay which was nice to see it is being kept tidy. We hired a car which was very helpful, we visited many spots along the lake, took a trip to Venice and gardaland theme park. There is a shuttle service to garda throughout the day also We would definitely stay again without a doubt

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“Lake Garda Resort”

This was our third visit to Garda and we decided to book this hotel as it offered everything we wanted. On arrival, reception was very busy, but when we were seen we were welcomed and offered storage for our luggage and towels for the pool area. Our room was spotless including the bathroom and ba... more

This was our third visit to Garda and we decided to book this hotel as it offered everything we wanted. On arrival, reception was very busy, but when we were seen we were welcomed and offered storage for our luggage and towels for the pool area. Our room was spotless including the bathroom and balcony. There is also a free shuttle bus to Garda and back over certain hours. We did walk on one occasion and it took us 30mins The hotel resort and hospitality is excellent. The service is 5*, bar prices far less than the UK Only negatives: food😬 We absolutely love travelling and eating local foods but the half board meal options were bizarre! I’m not going into detail but nothing like we have ever experienced in Italy before. After the second evening we chose to eat outside of the resort and enjoy Italian cuisine. To be fair to the hotel, we were offered replacement meals on our first evening but we declined having waited for so long to report our disappointment. Overall this resort is very well managed and we would recommend

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“Lunchtime food”

Day 4 of 7 and the pool bar, which is the only source of food at lunchtime, told us it would be roughly a 2-hour wait to get food. And this is just standard pool bar food, nothing fancy. Quite poor when you've got hungry children. There is nowhere else nearby as an alternative.