Leonardo Hotel Lago di Garda - Wellness and Spa

“Overall, it was a nice hotel with great facilities and great staff, location not that great”

This was our last stop in Italy for 6 nights, we were a family of 4 and had 2 rooms. There was a slight confusion with one of our rooms as we wanted a twin and had to wait a while for the double bed, which was actually 2 single beds zipped together, to be prepared by house keeping as a twin. Howe... more

This was our last stop in Italy for 6 nights, we were a family of 4 and had 2 rooms. There was a slight confusion with one of our rooms as we wanted a twin and had to wait a while for the double bed, which was actually 2 single beds zipped together, to be prepared by house keeping as a twin. However, the rooms were a really good size and clean - with what I would expect for 4 stars. We had opted to pay extra for a deluxe room, which on the website stated in had a free mini-bar, which turned out to be 2 cans of beer and 2 bottles of water, we had to ask for the water to be replenished, for a 4 star I would of expected it to be replenished without asking. The hotel facilities were really good - bar & restaurant recently renovated. As it was still technically off-season, the bar menu wasn't available, although the menus were put out onto the tables everyday, I am guessing as it had the drinks in there. The breakfast was good and although busy in morning we did get a table. A special shout out to the what we think was the restaurant manager, Filipio, the hours he worked were long, we saw him late into the. Night then early at breakfast the next day - but he always had a smile and would always have time to have a chat with us to see how we are. The reception staff were also great and always on hand to help. If you want a relaxing resort type venue then this is the one! We used the spa & and treatments, and the facilities were excellent! However, to get into the main area of Lazise it is roughly a 10min taxi journey or 30min walk (be warned the footpaths aren't great and lots of cycle lanes) We ended paying 30 euros each day on taxis which you can order at reception and on the way back you call a number at a taxi rank you can find at the main entrance to Lazise. Overall, it was a nice hotel with great facilities and great staff, location not that great .

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“A great holiday in a good hotel”

This hotel is located near the town of Lazise. It took about 45 mins to walk to the town, which s beautiful. The people on reception are extremely helpful and look after you well. We were on half board - the breakfast was excellent - good variety. For adults, the dinner should be of a greater siz... more

This hotel is located near the town of Lazise. It took about 45 mins to walk to the town, which s beautiful. The people on reception are extremely helpful and look after you well. We were on half board - the breakfast was excellent - good variety. For adults, the dinner should be of a greater size! The portions are not generous at all, so fill up on the starter salad! My daughter is coeliac and the waiter, Kelvin, did an excellent job in reassuring her that the food would be ok for her. He was so polite and caring; we really took to him. The facilities are good and the nature of the hotel is very respectable. Beautiful pools, adequate gym, jacuzzi and it has beautiful views. A really good stay in a good location.

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“More Staff Required”

The fabric of the hotel is very good. Clean and fresh and so it should be as I believe it has recently been refurbished. If you want a hotel where there is daytime/night time entertainment this is not for you. It is generally a quiet relaxing hotel. Children are allowed but they will have to prov... more

The fabric of the hotel is very good. Clean and fresh and so it should be as I believe it has recently been refurbished. If you want a hotel where there is daytime/night time entertainment this is not for you. It is generally a quiet relaxing hotel. Children are allowed but they will have to provide their own entertainment. There are three pools, one in the spa, one adults only and one that children can use. The pool bar was not in operation while we were there. The hotel is a 50 min walk from the town of Lazise on reasonable paths that are shared with cyclists. But you take your life in your own hands as the cyclists and scooter riders just fly past with no warning. A taxi into town costs 15-20 euro. There is no shuttle bus at the hotel even though it indicates there is on the trip advisor hotel listing. And to the reviewer who says it is a 5 min walk to the lake..you are wrong. I would say it is at least 15 mins and that includes a shortcut through a vineyard and a campsite. The rooms are a decent size. Storage for clothes could be improved with more drawer/shelf space. There is a fridge (no mini bar) which on arrival has two bottles of water in. It seems pot luck as to whether the water is replenished. A good size TV but maybe only 3 English channels (news). The bedside lamps are quite dim...not enough light to read by. All rooms have a balcony or terrace for ground floor. There was no milk to make hot drinks. We purchased some from the local supermarket. Breakfast is more or less typical for a holiday hotel. Fresh fruit..well melon and pineapple, yogurts. Continental style with meats and cheeses plus a pastry section. Don't expect a full English here.... there is bacon, fried egg and sausage but that is all. The food was a decent quality. There is a gripe I do have in that when the bread ran out we were tod it was finished and no more would be coming out.....this wasn't at the end of the breakfast sitting but with still 45 mins to go. NOT ACCEPTABLE. One thing that we observed was a family who loaded up breakfast food of all description including fresh fruit, as well as taking water bottles from the display and then blatantly took it back to their rooms. They took plates piled high and filled bags. It wasn't as if they were having breakfast in their rooms as they were eating breakfast in the dining room. They were clearly taking food to eat later in the day! The staff knew but did nothing. Maybe that is why they ran out of bread. We only dined in the evening twice. The menu is not extensive .....in fact there were only two choices of main meal. Other course were labelled starter, first course, second course, so maybe you are supposed to have one of each course because the size of the main dish is not huge. If you have a decent appetite you will need more than one course. The main problem with this hotel is the lack of staff. There was not enough waiting staff at all so tables were delayed in getting cleared and more importantly food at breakfast was not getting replenished. The staff there were trying their best. One of the managers, Marie I think, was desperately trying to keep things moving. She is an asset to this company. Also please get rid of the horrible piped music that is playing in the restaurant/bar area. Overall a decent stay

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