Description
Facilities: The hotel has a lift and features 48 rooms, including 10 single rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking e… more
Meals: Various dining options are available, including a café and a bar. Catering options include half board and full board. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals.
- Other
- Air conditioning
- Heating
- Additional services
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Games room
- Parking
- Nearby parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Babysitting service
- Breakfast in bed
- Café
- Childcare
- Children´s entertainment
- Conference centre
- Credit card
- Fax/photocopier
- Hair dryer
- Luggage storage
- Medical service
- Newspapers
- Public bathroom
- Reading room
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Wake-up call service
- Swimming pools
- Children’s playground
- Children’s pool
- Outdoor pool
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Restaurants
- All inclusive
- Kids buffet
- Gym and SPA
- Gym
- Activities
- Tennis court
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
Good to know
Taxes included in the final price
No
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Excellent
Based on 1261 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Genoa
Showing 5 featured reviews out of 1261 TripAdvisor reviews
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Shell C
Lancashire, United Kingdom
21/10/2024
“An all round comfortable and friendly stay.”
We enjoyed our 2 night stay here. The room was large and comfortable with a view onto the little narrow street below. The bathroom was a good size with a fully opening window and there was storage space for toiletries. We added breakfast to our stay and the choices available were ample, with eg… more
We enjoyed our 2 night stay here. The room was large and comfortable with a view onto the little narrow street below. The bathroom was a good size with a fully opening window and there was storage space for toiletries. We added breakfast to our stay and the choices available were ample, with eggs, cold meats, cheese, cereals, fresh fruit and yoghurt as well as the obligatory Italian heavily bread influences, which I managed to avoid for the majority of our 11 night trip between Nice 🇫🇷 Genoa and Rapallo. The free coffee, cake and pastries in the afternoon was an added bonus after lots of walking up and down around the city. The staff were helpful, friendly and full of enthusiasm when dealing with their guests at the Reception. One young lady dropped a postcard off in the postbox after finishing work on the day we left and it was received by an elderly friend very quickly. And, 10/10 score for the hairdryer - the best I've found in a hotel room in 40+ years of travel. A power switch that doesn't require a thumb press during the drying process, a good nozzle and even a cool blow button. PERFECT 👍 Would we stay again? YES ✅ The location is excellent and the Ferrari Metro station is less than 5 minutes walk from the hotel.
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Paterson124
Manchester, UK
04/10/2024
“Excellent service, lovely staff.”
Ideally placed central hotel close to the old town. Room ok, comfortable bed, no view which is the case with a lot of hotels in the area but what I can comment on is the service which was first class from all staff, especially the receptionists who never tired with my questions for help and recomme… more
Ideally placed central hotel close to the old town. Room ok, comfortable bed, no view which is the case with a lot of hotels in the area but what I can comment on is the service which was first class from all staff, especially the receptionists who never tired with my questions for help and recommendations etc. Great breakfast too and complimentary coffee with pastries served through the day. Would def recommend this hotel and would stay there again.
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Suzanne S
Miami Beach, Florida
30/09/2024
“Best of the best.”
Location, location, location! Excellent breakfast buffet with wide variety of choices. The Front Desk was always covered by two people, with lovely smiles and excellent service: directions, restaurant recommendations, help in every possible way. They even loaded our suit cases into the car when we… more
Location, location, location! Excellent breakfast buffet with wide variety of choices. The Front Desk was always covered by two people, with lovely smiles and excellent service: directions, restaurant recommendations, help in every possible way. They even loaded our suit cases into the car when we left. Great shower. Plenty of towels. Perfect stay.
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SAK2012_12
United Kingdom
15/09/2024
“Excellent location and value for money”
This is an excellent hotel that is very good value for money. It is ideally placed for exploring Genoa. The rooms are fairly spacious and comfortable. There is a very good breakfast. The staff are friendly and helpful. It is of far better quality than the Best Western hotels in the USA. We wou… more
This is an excellent hotel that is very good value for money. It is ideally placed for exploring Genoa. The rooms are fairly spacious and comfortable. There is a very good breakfast. The staff are friendly and helpful. It is of far better quality than the Best Western hotels in the USA. We would definitely stay again
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150rajibs
Jacksonville, Florida
08/09/2024
“Comfortable hotel in the heart of it”
I stayed at the hotel three nights. The room was spacious with high ceilings and a bright bathroom equipped with a bidet. The room had a minibar fridge and tea/coffee machine. As with old buildings, the elevator is tiny! The sixth floor room afforded splendid views of the small square below thr… more
I stayed at the hotel three nights. The room was spacious with high ceilings and a bright bathroom equipped with a bidet. The room had a minibar fridge and tea/coffee machine. As with old buildings, the elevator is tiny! The sixth floor room afforded splendid views of the small square below through ceiling to floor windows. The front desk is staffed 24 hours and all are very helpful and speak English very well. They gave us recommendations to local eating places which we took and were very satisfied with the meals we had. The hotel is very well located in the heart of the city adjacent to the street of palaces Genoa is known for. The main shopping street and the Ferrari fountain are only about a five minute walk away and the port area is about 15 minutes. From the main railway station, a mile away, we had to take a taxi. There is a metro underground station about 10 minutes walk to the hotel but the metro does not function late at night. We needed to catch an early train and had to request the staff member at the desk to call a taxi. Twenty euros for the ride. We did not avail of the breakfast which was 10 euros per person per day. Took a look and decided against - it was a large version of a continental breakfast with the addition of boiled eggs! A drawback of the hotel is that it is not on street level. One has to walk up a dozen steps to reach the reception area. It is a strain hauling up or down your suitcases and bags. No escalator or elevator to assist! Overall, this is a good, clean hotel with comfortable beds and functioning air conditioning. Eateries are close by. I booked through HotelSlash.com and there was a miscommunication between the booking company and the hotel about the type of bedding we had requested. The hotel made the necessary changes without any fuss.
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