Best Western Hotel Metropoli

“Excellent service, lovely staff.”

Ideally placed central hotel close to the old town. Room ok, comfortable bed, no view which is the case with a lot of hotels in the area but what I can comment on is the service which was first class from all staff, especially the receptionists who never tired with my questions for help and recomme… more

Ideally placed central hotel close to the old town. Room ok, comfortable bed, no view which is the case with a lot of hotels in the area but what I can comment on is the service which was first class from all staff, especially the receptionists who never tired with my questions for help and recommendations etc. Great breakfast too and complimentary coffee with pastries served through the day. Would def recommend this hotel and would stay there again.

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“Best of the best.”

Location, location, location! Excellent breakfast buffet with wide variety of choices. The Front Desk was always covered by two people, with lovely smiles and excellent service: directions, restaurant recommendations, help in every possible way. They even loaded our suit cases into the car when we… more

Location, location, location! Excellent breakfast buffet with wide variety of choices. The Front Desk was always covered by two people, with lovely smiles and excellent service: directions, restaurant recommendations, help in every possible way. They even loaded our suit cases into the car when we left. Great shower. Plenty of towels. Perfect stay.

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“Excellent location and value for money”

This is an excellent hotel that is very good value for money. It is ideally placed for exploring Genoa. The rooms are fairly spacious and comfortable. There is a very good breakfast. The staff are friendly and helpful. It is of far better quality than the Best Western hotels in the USA. We wou… more

This is an excellent hotel that is very good value for money. It is ideally placed for exploring Genoa. The rooms are fairly spacious and comfortable. There is a very good breakfast. The staff are friendly and helpful. It is of far better quality than the Best Western hotels in the USA. We would definitely stay again

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“Comfortable hotel in the heart of it”

I stayed at the hotel three nights. The room was spacious with high ceilings and a bright bathroom equipped with a bidet. The room had a minibar fridge and tea/coffee machine. As with old buildings, the elevator is tiny! The sixth floor room afforded splendid views of the small square below thr… more

I stayed at the hotel three nights. The room was spacious with high ceilings and a bright bathroom equipped with a bidet. The room had a minibar fridge and tea/coffee machine. As with old buildings, the elevator is tiny! The sixth floor room afforded splendid views of the small square below through ceiling to floor windows. The front desk is staffed 24 hours and all are very helpful and speak English very well. They gave us recommendations to local eating places which we took and were very satisfied with the meals we had. The hotel is very well located in the heart of the city adjacent to the street of palaces Genoa is known for. The main shopping street and the Ferrari fountain are only about a five minute walk away and the port area is about 15 minutes. From the main railway station, a mile away, we had to take a taxi. There is a metro underground station about 10 minutes walk to the hotel but the metro does not function late at night. We needed to catch an early train and had to request the staff member at the desk to call a taxi. Twenty euros for the ride. We did not avail of the breakfast which was 10 euros per person per day. Took a look and decided against - it was a large version of a continental breakfast with the addition of boiled eggs! A drawback of the hotel is that it is not on street level. One has to walk up a dozen steps to reach the reception area. It is a strain hauling up or down your suitcases and bags. No escalator or elevator to assist! Overall, this is a good, clean hotel with comfortable beds and functioning air conditioning. Eateries are close by. I booked through HotelSlash.com and there was a miscommunication between the booking company and the hotel about the type of bedding we had requested. The hotel made the necessary changes without any fuss.

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